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- Tasks: Be the friendly face of our company and help clients with their inquiries.
- Company: Join Global Reach, a dynamic company in the web industry.
- Benefits: Enjoy flexible hours, health insurance, and career advancement opportunities.
- Other info: Work in a vibrant office environment with potential for growth.
- Why this job: Make a positive impact and gain valuable skills while working with a supportive team.
- Qualifications: Strong communication skills and a knack for organisation are key.
The predicted salary is between 20000 - 25000 £ per year.
Global Reach is seeking an individual who has experience interacting directly with customers and is dedicated to providing exceptional customer service. It will be your job to make a strong, positive first impression. From the minute a client walks through the door and from the moment you answer a phone call, it is your job to ensure all clients are helped quickly and efficiently by directing their inquiries to the proper departments. This position also offers the chance to collaborate with other departments, allowing you to gather useful skills and knowledge of the web industry and opening the door for potential advancement and new opportunities within the company.
Responsibilities
- Make a strong, positive first impression with clients.
- Answer phone calls and direct inquiries to the proper departments to ensure clients are helped quickly and efficiently.
- Collaborate with other departments to gather useful skills and knowledge of the web industry and open the door for potential advancement and new opportunities within the company.
Requirements
- Exceptional organizational skills
- Self-motivated and have an eye for detail
- Excellent communication, both written and verbal
- Strong interpersonal skills
- Ability to apply company policies and contribute towards their enrichment
- Proficient in MS Office Suite
This position is not a telecommuting position and we expect that the person we will hire to be in the Ames office 5 days per week.
Benefits
- Flexible scheduling/hours
- Compensation based on your abilities and experience
- Paid time off
- Career advancement opportunities
- Health, dental and vision insurance
- Short and long-term disability
- 401(k) with 4% match
Receptionist employer: Iowa State University Research Park
Contact Detail:
Iowa State University Research Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to research Global Reach before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being articulate and friendly is key. Try role-playing with a friend to get comfortable answering common questions.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and set the right tone for your interaction.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Make Your First Impression Count: Just like in the role, your application is your first chance to impress us! Make sure your cover letter is friendly and professional, showcasing your customer service experience and how you can make a positive impact.
Tailor Your Application: We love seeing applicants who take the time to tailor their CVs and cover letters to the job description. Highlight your organisational skills and communication abilities, and don’t forget to mention any relevant experience that aligns with our needs!
Show Off Your Skills: This role requires strong interpersonal skills and attention to detail. Use your application to demonstrate these qualities. Share specific examples of how you've successfully handled customer inquiries or collaborated with teams in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Iowa State University Research Park
✨Nail the First Impression
As a receptionist, making a strong first impression is key. Practice your greeting and body language before the interview. Smile, maintain eye contact, and be warm – it sets the tone for how you’ll interact with clients.
✨Know Your Stuff
Familiarise yourself with Global Reach and its services. Understand their customer service philosophy and be ready to discuss how you can contribute to that. This shows you’re genuinely interested and prepared.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved conflicts or helped customers – these stories will highlight your interpersonal skills.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks efficiently. Bring up specific tools or methods you use to stay organised, especially in busy environments. This will reassure them that you can handle the demands of the role.