At a Glance
- Tasks: Support young people aged 16-25 in education, training, and employment.
- Company: Isle of Wight Youth Trust, a leading charity for youth wellbeing.
- Benefits: 26 days annual leave, flexible working, and training opportunities.
- Other info: Join a passionate team dedicated to youth mental health and wellbeing.
- Why this job: Make a real difference in young people's lives and help them achieve their goals.
- Qualifications: Experience supporting young people with complex needs and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Isle of Wight Youth Trust, Newport and across the Isle of Wight community
Hours: Full Time, 37.5 hours per week
Contract: Fixed term initially until 31 January 2028
Applications close: 12pm on Wednesday 1st July 2026
Assessment morning: Monday 13th July 2026 (Newport)
Final interviews: Tuesday 14th July 2026 (via Microsoft Teams)
Are you passionate about helping young people make informed choices and move forward positively in education, training, employment and life? The Isle of Wight Youth Trust is recruiting three Information, Advice and Guidance Assistants to join our Youth Hub, supporting young people aged 16–25 across the Island.
The Roles:
- Employment Assistant (Connect to Work) – a caseholding role supporting young adults with health conditions, disabilities or complex barriers to move into and sustain meaningful paid employment. Using evidence‑based supported employment approaches, you will provide intensive, personalised support from first engagement through to job matching, employer engagement and in‑work support.
- Work Placement Assistant (ADAPT) – a caseholding role providing structured, early‑intervention IAG and practical support to young people who are not in Education, Employment or Training (NEET) or at risk of becoming NEET. You will build confidence, motivation and employability while addressing wider barriers such as wellbeing, stability and life skills, developing clear pathways into education, training or employment.
- IAG Assistant (Prudence Trust) – a blend of low‑level caseloading and single‑interaction work, providing broad, impartial IAG across education, wellbeing, independence and future pathways. You will also drive the continual improvement of the Youth Hub’s digital IAG offer, extending support beyond face‑to‑face settings.
Key Responsibilities:
- Build trusting, supportive relationships with young people aged 16–25
- Provide person‑centred information, advice and guidance tailored to individual needs, strengths and aspirations
- Develop personalised action plans and support young people to overcome barriers to progression
- Deliver employability support including CV preparation, job applications and interview skills
- Work proactively with local employers, training providers and partner agencies to open up opportunities
- Support access to training, education, volunteering and work experience
- Maintain accurate records and track progress and outcomes using internal systems
- Work collaboratively with Youth Hub colleagues, DWP Work Coaches and community organisations to provide a seamless, joined‑up service
About You:
- A minimum of one year’s experience in supporting young people (under 25) with complex needs and barriers to employment, education and/or training
- Experience of working with young people aged 16–25 in an advisory, mentoring, coaching or support capacity
- A strong communicator with excellent listening skills
- Empathetic, approachable and non‑judgemental
- Passionate about supporting young people to achieve their goals
- Confident working with individuals from a wide range of backgrounds
- Motivated, organised and able to manage own workload
- Comfortable using IT systems and maintaining accurate records
- Committed to helping young people progress into education, training or sustainable employment
Experience of supported employment approaches, welfare‑to‑work programmes or developing digital content and resources would be highly beneficial.
About Us and Why Join Us:
The Isle of Wight Youth Trust is the Island’s leading charity dedicated to the emotional wellbeing and mental health of children and young people. For over 40 years, we have provided free, confidential support to young people aged 5 to 25, offering counselling, mental health services, and a wide range of early intervention and prevention programmes.
We offer a competitive package of rewards and benefits, including:
- 26 days annual leave plus Christmas closure
- A dedicated wellbeing day each year
- Flexible working arrangements
- Employee Assistance Programme
- A variety of discounts
- Training and development opportunities
Additional Information:
A Full UK driving licence and DBS enhanced check (performed upon appointment) are requirements of the role. The Youth Trust is committed to safeguarding and promoting the welfare of everyone we support.
Our Selection Process:
The short‑listing and assessment process will take place over two days on 13th and 14th July, featuring group and individual activities and a final interview via Microsoft Teams. We encourage applications from people who identify as part of marginalised communities or with experience of living with poor mental health.
Youth Trust Information, Advice and Guidance (IAG) Assistants – Three Roles in Newport employer: Iow Youth Trust
The Isle of Wight Youth Trust is an exceptional employer dedicated to fostering the emotional wellbeing and mental health of young people. With a strong commitment to employee development, we offer a competitive benefits package, including flexible working arrangements, generous annual leave, and a dedicated wellbeing day, all within a supportive and collaborative work culture that values diversity and inclusivity. Join us in making a meaningful impact on the lives of young individuals across the Isle of Wight while enjoying opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Youth Trust Information, Advice and Guidance (IAG) Assistants – Three Roles in Newport
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Iow Youth Trust.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Iow Youth Trust.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Iow Youth Trust.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Iow Youth Trust. Apply directly through us to stand out!
We think you need these skills to ace Youth Trust Information, Advice and Guidance (IAG) Assistants – Three Roles in Newport
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Iow Youth Trust. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Youth Trust Information, Advice and Guidance (IAG) Assistants – Three Roles, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Iow Youth Trust
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Iow Youth Trust. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
