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- Tasks: Support sales staff, process orders, and provide excellent customer service.
- Company: Join a dynamic team at IOW Group with a focus on collaboration.
- Benefits: Enjoy 22 days holiday, birthday off, and a summer BBQ event.
- Why this job: Be part of a supportive environment where your contributions truly matter.
- Qualifications: 3 years in sales support, strong communication, and MS Office skills required.
- Other info: Great career growth opportunities and a commitment to equal opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Job Summary:
To complete all enquiries, queries and orders within company timescale and support all Sales staff with their workload.
Key Duties & Responsibilities
- Processing quotations onto Sage 50 Accounts, within Company timeframe and in accordance with Company policy
- Demonstrating excellent customer service when handling customer queries, ensuring all queries are dealt with or transferred to the relevant staff member in a timely manner
- Contacting clients to obtain missing information and answer any queries
- Supporting all sales staff members with their workload, assisting when required
- Answering and screening all incoming telephone calls and taking detailed, accurate message where necessary
- Assisting with general office administration tasks, including; filing and photocopying
- Perform all duties relating to the position held and additional tasks as directed by the Office Manager and Sales Director
- Maintain a consistent standard of work and performance in line with Company standards and Health and Safety regulations
- Can support on orders, filing, post and general other office duties
Essentail Skills:
- 3 years’ experience within a sales support role
- Excellent organisation skills
- Excellent communication skills, both verbal and written
- Hands on experience with MS Office programs
- Basic understanding of Sage 50 Accounts
- Able to work individually and as part of a team
- NVQ Level 2/3 in Business Administration
- High level of accuracy and attention to detail
- Ability to work to strict deadlines
Company Benefits
- 22 days holiday + bank holidays. After 2 years continuous service, holiday entitlement will increase by one day after each completed years’ service up to 25 days holiday.
- Birthday off as an additional days’ holiday
- Company shut down for an additional 2 days off at Christmas
- 5% company pension contribution
- Quarterly department lunch paid for by IOW Group
- Summer BBQ company event
- Winter company event
- Early finish on Fridays
Equal opportunities policy
We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).
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Sales Co-Ordinator - IOW Group employer: IOW Group
Contact Detail:
IOW Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Co-Ordinator - IOW Group
✨Tip Number 1
Get to know the company! Research IOW Group and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since the role involves handling customer queries, make sure you can articulate your thoughts clearly. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the company and might even lead to a referral.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the IOW Group team.
We think you need these skills to ace Sales Co-Ordinator - IOW Group
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales support roles. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your organisation and communication skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Co-Ordinator role. Mention your hands-on experience with MS Office and any familiarity with Sage 50 Accounts to grab our attention.
Show Off Your Attention to Detail: In this role, accuracy is key! When filling out your application, double-check for typos or errors. We appreciate candidates who take the time to ensure their work is polished and professional.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at IOW Group
✨Know Your Stuff
Make sure you’re familiar with Sage 50 Accounts and how it works. Brush up on your MS Office skills too, as these will be crucial in the role. Being able to discuss your experience with these tools confidently will show that you're ready to hit the ground running.
✨Show Off Your Organisation Skills
Prepare examples of how you've managed multiple tasks or projects in the past. The role requires excellent organisation, so think of specific instances where you’ve successfully juggled responsibilities and met deadlines. This will demonstrate your ability to thrive in a busy environment.
✨Customer Service is Key
Be ready to talk about your approach to customer service. Think of times when you’ve handled queries or resolved issues effectively. Highlighting your communication skills and how you ensure customer satisfaction will resonate well with the interviewers.
✨Team Player Vibes
Since the role involves supporting sales staff, be prepared to discuss how you work within a team. Share experiences where you’ve collaborated with others or assisted colleagues. Showing that you can work well both independently and as part of a team will make you a strong candidate.
