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For Companies At a Glance
- Tasks: Build strong customer relationships and drive new business opportunities.
- Company: Join a leading call-tracking and analytics company with a global presence.
- Benefits: Competitive salary, commission scheme, excellent healthcare, and generous holiday schedule.
- Why this job: Make an impact in diverse industries while developing your sales skills.
- Qualifications: 3-5 years of B2B account management or sales experience required.
- Other info: Remote work flexibility and potential for travel to global offices.
The predicted salary is between 28800 - 48000 £ per year.
About iovox
Our growing list of customers includes some of the most prestigious marketplaces and digital marketing businesses in the world such as Zoopla, AutoTrader UK, OnTheMarket, AutoTrader Canada, Idealista, Cars.com, BNP Paribas, Honda, Groupe La Centrale, Subito, REA Group and many others. We span real estate, automotive, financial services, health care, insurance, veterinary services and many other industries with our call tracking, data and analytics platform. We are a multilingual company with a love of animals and music.
The Role
Our target customers are large companies that sell products or services which often involve a phone call or other interaction prior to purchase. An account executive at iovox has the potential for earning commission through the growth and expansion of existing customers in addition to revenue generated from new accounts.
Key Responsibilities
- Customer Relationship Management: Building and maintaining strong relationships with key people within customer accounts. Regularly communicating with them to understand their needs, gather feedback, and ensure they are happy and maximising their investment.
- New Business Development: Identify companies/opportunities that are currently not partnering with us in the UK, research them, identify the appropriate people internally and reach out with a view to meeting them and making them a happy customer.
- Account Planning and Strategy.
- Solution Selling and Upselling / Cross Selling.
- Issue Resolution and Support: Coordinating with internal teams (e.g., support, product, development) to address customer issues promptly and effectively.
- Performance and Reporting: Monitoring account performance, usage metrics, and customer satisfaction levels. Providing regular reports and updates to customers on the performance and value derived from the software solutions. Conducting business reviews to discuss progress, challenges, and future plans with clients.
Your attitude, curiosity, analytical skills, and willingness to work hard are very important to us. Ideally you will have 3-5 years (or more) of account management or sales experience in B2B enterprise software.
Tasks Include
- Technical understanding of how our services are used by our customers and an ability to translate the benefits into easy-to-understand language.
- Metrics oriented.
- Organized. Hit deadlines. Familiar with project management tools.
- Excellent verbal and written skills in English.
- Strong analytical and logical problem-solving skills.
- Experience with the Office 365 Suite.
- B2B account management or sales experience.
- Productive in a remote working environment.
- Have a strong passion to succeed.
- Evidence of right to work in the United Kingdom.
Essential Skills
- Technical understanding of how our services are used by our customers and an ability to translate the benefits into easy-to-understand language.
- Metrics oriented.
- Organized. Hit deadlines. Familiar with project management tools.
- Excellent verbal and written skills in English.
- Strong analytical and logical problem-solving skills.
- Experience with the Office 365 Suite.
- B2B account management or sales experience.
- Productive in a remote working environment.
- Have a strong passion to succeed.
- Evidence of right to work in the United Kingdom.
Preferred Skills
- We are multilingual as are many of our customers so professional fluency in ONE other language such as French, Spanish, or Italian is required.
- Familiarity with Zoho CRM and Zoho Campaigns.
Perks of the Role
- A competitive salary and commission scheme.
- Excellent health care for individual and dependents.
- Generous holiday schedule in addition to the week off between Christmas and New Year.
- Global company with employees in the UK, France, USA, Spain, so some travel may be periodically required.
Process
Initial interviews held remotely by invitation only. Unfortunately, non-shortlisted candidates will not be contacted. iovox is a leading call-tracking and communication-analytics company. We exist for the sole purpose of providing truthful and actionable information to businesses of all sizes.
Contact Us Send us a message and someone from our team will contact you ASAP. Or call us on +1 (888) 408 4128.
Account Executive in London employer: IOVOX Ltd.
Contact Detail:
IOVOX Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive in London
✨Tip Number 1
Get to know the company inside out! Research iovox, its products, and its customers. This will help you tailor your conversations and show that you're genuinely interested in what we do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn, join relevant groups, and engage in discussions. This can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to account management and sales. Think about how you can demonstrate your analytical skills and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Account Executive in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Executive role. Highlight your B2B sales experience and any relevant achievements that show off your skills in customer relationship management and new business development.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be sure to mention your analytical skills and your ability to communicate complex ideas simply.
Showcase Your Metrics Orientation: We love numbers! In your application, include specific metrics or results from your previous roles that demonstrate your success in account management or sales. This will help us see your impact at a glance.
Apply Through Our Website: While you might find us on LinkedIn, we encourage you to apply directly through our website. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at IOVOX Ltd.
✨Know Your Stuff
Before the interview, make sure you understand iovox's services and how they benefit customers. Brush up on your knowledge of call tracking and analytics, and be ready to explain these concepts in simple terms. This will show that you can translate technical jargon into easy-to-understand language, which is crucial for an Account Executive.
✨Showcase Your Relationship Skills
Since building strong customer relationships is key, prepare examples from your past experiences where you've successfully managed client accounts. Highlight how you communicated with clients, resolved issues, and ensured their satisfaction. This will demonstrate your ability to maintain and grow customer relationships effectively.
✨Be Metrics-Oriented
As an Account Executive, you'll need to monitor account performance and usage metrics. Come prepared with examples of how you've used data to drive decisions or improve customer satisfaction in previous roles. This will show that you're not just about sales but also about delivering value to clients.
✨Prepare for Problem-Solving
Expect questions about how you would handle specific customer issues or challenges. Think of scenarios where you've had to coordinate with internal teams to resolve problems. Being able to articulate your problem-solving process will highlight your analytical skills and your ability to work collaboratively.
