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For Companies At a Glance
- Tasks: Build relationships with clients and drive new business opportunities.
- Company: iovox is a leading call-tracking and analytics company serving top global brands.
- Benefits: Enjoy competitive salary, commission, excellent healthcare, and generous holiday time.
- Why this job: Join a dynamic team in a multilingual environment with a passion for success and innovation.
- Qualifications: 3-5 years in B2B account management or sales; strong analytical and communication skills required.
- Other info: Remote work flexibility and potential travel to global offices.
The predicted salary is between 36000 - 60000 £ per year.
Click here to view this position and apply via our LinkedIn posting.
About iovox
Our growing list of customers includes some of the most prestigious marketplaces and digital marketing businesses in the world such as Zoopla, AutoTrader UK, OnTheMarket, AutoTrader Canada, Idealista, Cars.com, BNP Paribas, Honda, Groupe La Centrale, Subito, REA Group and many others.
We span real estate, automotive, financial services, health care, insurance, veterinary services and many other industries with our call tracking, data and analytics platform.
We are a multilingual company with a love of animals and music.
The Role
Our target customers are large companies that sell products or services which often involve a phone call or other interaction prior to purchase. An account executive at iovox has the potential for earning commission through the growth and expansion of existing customers in addition to revenue generated from new accounts.
Key Responsibilities
- Customer Relationship Management: Building and maintaining strong relationships with key people within customer accounts. Regularly communicating with them to understand their needs, gather feedback, and ensure they are happy and maximising their investment.
- New Business Development: Identify companies/opportunities that are currently not partnering with us in the UK, research them, identify the appropriate people internally and reach out with a view to meeting them and making them a happy customer.
- Account Planning and Strategy:
- Solution Selling and Upselling / Cross Selling:
- Issue Resolution and Support: Coordinating with internal teams (e.g., support, product, development) to address customer issues promptly and effectively.
- Performance and Reporting: Monitoring account performance, usage metrics, and customer satisfaction levels. Providing regular reports and updates to customers on the performance and value derived from the software solutions.
- Conducting business reviews to discuss progress, challenges, and future plans with clients.
Your attitude, curiosity, analytical skills, and willingness to work hard are very important to us. Ideally you will have 3-5 years (or more) of account management or sales experience in B2B enterprise software.
Tasks Include
- Technical understanding of how our services are used by our customers and an ability to translate the benefits into easy-to-understand language.
- Metrics oriented
- Organized. Hit deadlines. Familiar with project management tools.
- Excellent verbal and written skills in English.
- Strong analytical and logical problem-solving skills.
- Experience with the Office 365 Suite.
- B2B account management or sales experience.
- Productive in a remote working environment.
- Have a strong passion to succeed.
- Evidence of right to work in the United Kingdom.
Essential Skills
- Technical understanding of how our services are used by our customers and an ability to translate the benefits into easy-to-understand language.
- Metrics oriented
- Organized. Hit deadlines. Familiar with project management tools.
- Excellent verbal and written skills in English.
- Strong analytical and logical problem-solving skills.
- Experience with the Office 365 Suite.
- B2B account management or sales experience.
- Productive in a remote working environment.
- Have a strong passion to succeed.
- Evidence of right to work in the United Kingdom.
Preferred Skills
- We are multilingual as are many of our customers so professional fluency in ONE other language such as French, Spanish, or Italian is required.
- Familiarity with Zoho CRM and Zoho Campaigns.
Perks of the Role
- A competitive salary and commission scheme.
- Excellent health care for individual and dependents.
- Generous holiday schedule in addition to the week off between Christmas and New Year.
- Global company with employees in the UK, France, USA, Spain, so some travel may be periodically required.
Process
- Initial interviews held remotely by invitation only.
- Unfortunately, non-shortlisted candidates will not be contacted.
iovox is a leading call-tracking and communication-analytics company. We exist for the sole purpose of providing truthful and actionable information to businesses of all sizes.
Contact Us
Send us a message and someone from our team will contact you ASAP.
Or call us on +1 (888) 408 4128
#J-18808-Ljbffr
Account Executive employer: IOVOX Ltd.
Contact Detail:
IOVOX Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive
✨Tip Number 1
Familiarise yourself with iovox's services and how they benefit customers. Understanding the technical aspects will allow you to communicate effectively with potential clients and demonstrate your value as an Account Executive.
✨Tip Number 2
Research the industries that iovox serves, such as real estate and automotive. Tailoring your approach to these sectors will help you identify key players and understand their specific needs, making your outreach more effective.
✨Tip Number 3
Leverage your network to connect with professionals in B2B sales or account management. Engaging with industry peers can provide insights into best practices and may even lead to referrals for potential clients.
✨Tip Number 4
Prepare for the interview by practising your problem-solving skills. Be ready to discuss how you've resolved customer issues in the past, as this will showcase your analytical abilities and customer-centric approach.
We think you need these skills to ace Account Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management or sales, particularly in B2B enterprise software. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've successfully built customer relationships and driven new business development in previous positions.
Showcase Your Analytical Skills: In your application, provide examples of how you've used analytical skills to monitor account performance and customer satisfaction. Highlight any metrics you’ve achieved that demonstrate your success in previous roles.
Highlight Multilingual Abilities: If you speak another language, make sure to mention it prominently in your application. This is a preferred skill for the role and can set you apart from other candidates.
How to prepare for a job interview at IOVOX Ltd.
✨Research the Company
Before your interview, take some time to research iovox and its services. Understand their call tracking and analytics platform, and be familiar with their key clients. This will help you demonstrate your interest in the company and show that you are proactive.
✨Prepare for Solution Selling Questions
As an Account Executive, you'll need to showcase your ability to sell solutions. Prepare examples of how you've successfully identified customer needs and provided tailored solutions in your previous roles. Be ready to discuss your approach to upselling and cross-selling.
✨Showcase Your Analytical Skills
Given the metrics-oriented nature of the role, be prepared to discuss how you've used data to drive decisions in past positions. Highlight any experience you have with performance monitoring and reporting, as this will be crucial for the role.
✨Demonstrate Strong Communication Skills
Excellent verbal and written communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. You may also want to prepare a brief pitch about how you would approach a potential client, showcasing your ability to translate technical benefits into easy-to-understand language.
