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For Companies At a Glance
- Tasks: Solve technical challenges on-site and provide top-notch customer support.
- Company: Join a dynamic IT team focused on innovation and customer satisfaction.
- Benefits: Full-time role with opportunities for growth and skill development.
- Why this job: Make a real impact by helping clients with their IT needs.
- Qualifications: Experience in IT support, patching, switching, and laptop builds.
- Other info: Fast-paced environment with travel opportunities and a focus on teamwork.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a skilled and dynamic Field Engineer with hands-on experience in patching, switching, laptop builds, and Intune management, as well as a passion for delivering outstanding customer service. If you enjoy solving technical challenges on-site and thrive in a fast-paced environment, we want to hear from you!
Key Responsibilities
- Perform patching and switching for various clients.
- Build and configure laptops according to client specifications.
- Manage and troubleshoot devices via Intune for deployment, configuration, and maintenance.
- Provide customer support with a strong focus on user experience and satisfaction.
- Ensure all on-site work is completed in a timely and professional manner.
- Travel to client locations as needed (driving license is essential).
- Maintain accurate records of work performed and report back to the team.
Skills & Experience
- Experience as a Field Engineer, IT Support Technician, or similar role.
- Experience with patching and switching in network environments.
- Proficiency in laptop builds and hardware troubleshooting.
- Familiarity with Intune for device management and deployment.
- Strong customer service skills, with a professional and approachable demeanor.
- A valid driving license and reliable transportation.
- Ability to work independently and manage time effectively.
Location: Watford, England, United Kingdom
IT Field Engineer in Watford employer: Iovendo
Contact Detail:
Iovendo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Field Engineer in Watford
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events to connect with other IT professionals. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects, especially those involving patching, switching, and laptop builds. This will give potential employers a clear idea of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to Intune management and troubleshooting. Practise explaining your thought process when solving problems, as this will highlight your customer service focus.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Field Engineer in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with patching, switching, and laptop builds. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about IT and customer service. Share specific examples of how you've tackled technical challenges in the past – we love a good story!
Show Off Your Customer Service Skills: Since we value outstanding customer service, make sure to highlight any experiences where you’ve gone above and beyond for clients. We want to know how you ensure user satisfaction in your work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Iovendo
✨Know Your Tech Inside Out
Make sure you brush up on your patching, switching, and laptop build skills. Be ready to discuss specific experiences where you've tackled technical challenges, especially in a fast-paced environment. This will show that you're not just familiar with the concepts but have hands-on experience.
✨Customer Service is Key
Since this role emphasises outstanding customer service, think of examples where you've gone above and beyond for a client. Prepare to share how you handle difficult situations and ensure user satisfaction, as this will highlight your approachability and professionalism.
✨Familiarise Yourself with Intune
As Intune management is a crucial part of the job, make sure you understand its functionalities. If possible, practice using it or review case studies. Being able to discuss how you've used Intune for device management will set you apart from other candidates.
✨Plan Your Journey
Since travel to client locations is required, ensure you have a reliable plan for getting there. Mention your driving license and any relevant experience with travelling for work during the interview. This shows you're prepared and can manage your time effectively.
