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- Tasks: Diagnose and resolve complex IT issues while supporting secure infrastructure environments.
- Company: Dynamic tech company offering remote work and a collaborative culture.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Join a team where your problem-solving skills make a real difference in IT solutions.
- Qualifications: Experience with Microsoft technologies and strong communication skills required.
- Other info: Fast-paced environment with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a highly skilled and motivated IT professional with MSP experience, supporting and evolving a modern, secure, and EUC environment, acting as the go-to person and last stop for all EUC related incidents. This role is ideal for someone who thrives in high-pressure situations, enjoys solving complex technical problems, and communicates confidently with both clients and internal teams.
Responsibilities
- Diagnose, manage, and resolve complex technical issues, including high-priority escalations.
- Work closely with clients and internal stakeholders to deliver reliable, secure IT solutions.
- Support, maintain, and improve on-premise, cloud, and hybrid infrastructure environments.
- Automate and optimise systems using scripting and best-practice frameworks.
Core Skills
- Excellent problem-solving skills with the ability to manage high-pressure escalations.
- Strong communication skills and the ability to work effectively with clients and internal teams.
- Experience working in a structured support environment with familiarity with the ITIL framework.
Microsoft & Endpoint Technologies
- Expert knowledge of Windows 10/11.
- Microsoft 365, Intune, Autopilot, Azure AD.
- Group Policy, Intune Configuration Policies, Microsoft Sentinel.
Server & Virtualisation
- Microsoft Windows Server 2012-2022.
- Virtualisation technologies, particularly Proxmox or Microsoft Hyper-V.
Cloud Technologies
- Public cloud solutions with hands-on experience in Azure or AWS.
- Solution implementation, migration, and ongoing support.
Networking & Security
- LAN / WLAN / WAN technologies.
- Strong understanding of DNS, DHCP, VPNs, and security best practices.
- Firewall exposure including Sophos, Cisco, Fortinet, and PF Sense.
Automation & Virtualisation
- Hands-on PowerShell scripting for automation and system management.
- Desktop virtualisation experience (Citrix, VMware Horizon, Windows 365, Azure Virtual Desktop).
Security & Backup
- Proven experience managing and troubleshooting AV solutions such as Sophos and Microsoft Defender.
- Exposure to backup technologies including Veeam, Carbonite, SaaS Protect, and E-Vault.
Infrastructure Engineer in London employer: Iovendo
Contact Detail:
Iovendo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT world, especially those who work with MSPs. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements in infrastructure engineering. This gives potential employers a taste of what you can do beyond your CV.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to EUC environments. We all know that confidence is key, so the more you rehearse, the better you'll perform under pressure!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Infrastructure Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Infrastructure Engineer role. Highlight your MSP experience and any relevant skills that match the job description, like your expertise in Microsoft technologies and problem-solving abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences where you've thrived under pressure or solved complex technical issues, as these are key aspects of the job.
Showcase Your Technical Skills: Don’t forget to showcase your technical skills clearly. List your experience with cloud technologies, automation, and security solutions. This will help us see how you can contribute to our modern, secure environment.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Iovendo
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11, Microsoft 365, and Azure. Be ready to discuss specific scenarios where you've diagnosed and resolved complex technical issues, especially in high-pressure situations.
✨Showcase Your Problem-Solving Skills
Prepare examples that highlight your excellent problem-solving abilities. Think of times when you managed high-priority escalations and how you effectively communicated with clients and internal teams to resolve them.
✨Familiarise Yourself with ITIL Framework
Since the role involves working in a structured support environment, it’s crucial to understand the ITIL framework. Be prepared to discuss how you've applied ITIL principles in your previous roles to improve service delivery.
✨Demonstrate Automation Know-How
As automation is key in this role, be ready to talk about your experience with PowerShell scripting and any other automation tools you've used. Share specific examples of how you've optimised systems and improved efficiency in past projects.
