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- Tasks: Support users and manage infrastructure issues, focusing on Active Directory and Windows Server.
- Company: Join a dynamic European Infrastructure Team dedicated to enhancing IT operations.
- Benefits: Enjoy opportunities for growth, learning, and potential remote work options.
- Why this job: Kickstart your career in IT with hands-on experience and a collaborative team culture.
- Qualifications: 12 months of technical support experience and knowledge of IT infrastructure is essential.
- Other info: Ideal for those eager to develop their skills in a supportive environment.
The predicted salary is between 28800 - 48000 £ per year.
Junior IT Infrastructure Engineer We are looking for someone with a support background who is looking to develop their infrastructure knowledge dealing with issues across the company focused on Active Directory, Windows Server and Exchange. We are working with a company who need someone to come and be part of a team providing infrastructure support within a European Infrastructure Team, dealing with tickets, supporting business users as well as assisting with the overall operation of the network infrastructure that will include some low level projects. Although this position is a junior role we are looking for someone who already understands IT infrastructure, ideally 12 months+ within an infrastructure role. Required Skills And Experience Previous technical support experience, dealing with users and working to SLAs Strong experience of Active Directory, Office365, Exchange and Windows Operating Systems Understanding of DNS, DHCP, Network Infrastructures is highly desirable. Knowledge of using call logging systems, raising and closing tickets. Knowledge of Software and Hardware support, build PCs, installing software/hardware. #J-18808-Ljbffr
Junior Infrastructure Engineer employer: Iovendo
Contact Detail:
Iovendo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Infrastructure Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Active Directory, Windows Server, and Exchange. Having hands-on experience or even personal projects that showcase your skills in these areas can really set you apart from other candidates.
✨Tip Number 2
Network with professionals in the IT infrastructure field, especially those who work with European teams. Attend relevant meetups or online forums where you can ask questions and learn more about the role and the company culture.
✨Tip Number 3
Prepare to discuss your previous technical support experiences in detail. Be ready to share specific examples of how you've dealt with user issues, managed SLAs, and used call logging systems effectively.
✨Tip Number 4
Show enthusiasm for learning and development in your conversations. Since this is a junior role, expressing your eagerness to grow your infrastructure knowledge and take on new challenges will resonate well with the hiring team.
We think you need these skills to ace Junior Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical support experience, especially with Active Directory, Windows Server, and Exchange. Use specific examples to demonstrate your skills and how they relate to the job description.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your previous experience in IT infrastructure and how it has prepared you for this position. Be sure to align your skills with the requirements listed in the job description.
Showcase Relevant Projects: If you've worked on any projects related to network infrastructure or have experience with DNS, DHCP, or call logging systems, be sure to include these in your application. This will demonstrate your practical knowledge and readiness for the role.
Proofread Your Application: Before submitting your application, take the time to proofread everything. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Iovendo
✨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of Active Directory, Windows Server, and Exchange. Be prepared to discuss specific experiences where you've used these technologies, as this will demonstrate your capability and readiness for the role.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've dealt with technical issues in the past. Highlight your approach to troubleshooting and resolving problems, especially in a support environment, as this is crucial for the role.
✨Familiarise Yourself with SLAs
Understand what Service Level Agreements (SLAs) are and be ready to discuss how you have worked within them in previous roles. This shows that you appreciate the importance of timely support and customer satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, and the company's infrastructure goals. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
