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- Tasks: Support users and manage infrastructure issues, focusing on Active Directory and Windows Server.
- Company: Join a dynamic European Infrastructure Team dedicated to innovative IT solutions.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Kickstart your IT career in a supportive environment with real impact on network operations.
- Qualifications: Must have 12 months of technical support experience and knowledge of key IT systems.
- Other info: Ideal for those eager to learn and grow within the IT infrastructure field.
The predicted salary is between 28800 - 48000 £ per year.
Junior IT Infrastructure Engineer We are looking for someone with a support background who is eager to develop their infrastructure knowledge. The role involves dealing with issues across the company, focusing on Active Directory, Windows Server, and Exchange. We are working with a company that needs someone to join their team, providing infrastructure support within a European Infrastructure Team. Responsibilities include handling tickets, supporting business users, and assisting with the overall operation of the network infrastructure, which may include some low-level projects. Although this is a junior role, we are seeking candidates who already have a foundational understanding of IT infrastructure, preferably with 12 months or more experience in an infrastructure role. Required Skills And Experience Previous technical support experience, dealing with users and working to SLAs. Strong experience with Active Directory, Office365, Exchange, and Windows Operating Systems. Understanding of DNS, DHCP, and Network Infrastructures is highly desirable. Knowledge of call logging systems, raising, and closing tickets. Knowledge of software and hardware support, including building PCs and installing software/hardware. #J-18808-Ljbffr
Junior Infrastructure Engineer employer: Iovendo
Contact Detail:
Iovendo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Infrastructure Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Active Directory, Windows Server, and Exchange. Having hands-on experience or even setting up a home lab can demonstrate your practical knowledge during interviews.
✨Tip Number 2
Network with professionals in the IT infrastructure field, especially those who work with European teams. Join relevant online forums or local meetups to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare to discuss your previous technical support experiences in detail. Be ready to share specific examples of how you've handled user issues, worked with SLAs, and resolved tickets effectively, as this will showcase your problem-solving skills.
✨Tip Number 4
Research the company’s culture and values, as well as their approach to infrastructure management. Tailoring your conversation to align with their ethos during interviews can make a strong impression and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Junior Infrastructure Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical support experience, especially with Active Directory, Windows Server, and Exchange. Use specific examples to demonstrate your skills and any relevant projects you've worked on.
Craft a Strong Cover Letter: In your cover letter, express your eagerness to develop your infrastructure knowledge. Mention your foundational understanding of IT infrastructure and how your previous experience aligns with the responsibilities of the role.
Highlight Relevant Skills: Clearly list your skills related to DNS, DHCP, and network infrastructures. If you have experience with call logging systems or ticket management, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an IT support role.
How to prepare for a job interview at Iovendo
✨Brush Up on Technical Knowledge
Make sure you have a solid understanding of Active Directory, Windows Server, and Exchange. Be prepared to discuss your experience with these technologies and how you've used them in previous roles.
✨Showcase Your Support Experience
Highlight your previous technical support experience, especially any instances where you dealt directly with users. Discuss how you managed SLAs and resolved issues efficiently.
✨Familiarise Yourself with Networking Basics
Since the role involves network infrastructure, ensure you understand DNS, DHCP, and general networking concepts. You might be asked to explain these during the interview, so having examples ready can help.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to troubleshoot an issue or manage a ticket, and be ready to explain your thought process and the outcome.
