Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Diagnose and resolve complex IT issues while supporting secure infrastructure environments.
- Company: Dynamic tech company offering remote work and a collaborative culture.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Join a team where your problem-solving skills make a real difference in IT solutions.
- Qualifications: Experience with Microsoft technologies and strong communication skills are essential.
- Other info: Fast-paced environment with excellent career advancement opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a highly skilled and motivated IT professional with MSP experience, supporting and evolving a modern, secure, and EUC environment, acting as the go-to person and last stop for all EUC related incidents. This role is ideal for someone who thrives in high-pressure situations, enjoys solving complex technical problems, and communicates confidently with both clients and internal teams.
Responsibilities
- Diagnose, manage, and resolve complex technical issues, including high-priority escalations
- Work closely with clients and internal stakeholders to deliver reliable, secure IT solutions
- Support, maintain, and improve on-premise, cloud, and hybrid infrastructure environments
- Automate and optimise systems using scripting and best-practice frameworks
Core Skills
- Excellent problem-solving skills with the ability to manage high-pressure escalations
- Strong communication skills and the ability to work effectively with clients and internal teams
- Experience working in a structured support environment with familiarity with the ITIL framework
- Expert knowledge of Windows 10/11
- Microsoft 365, Intune, Autopilot, Azure AD
- Group Policy, Intune Configuration Policies, Microsoft Sentinel
- Microsoft Windows Server 2012-2022
- Virtualisation technologies, particularly Proxmox or Microsoft Hyper-V
- Public cloud solutions with hands-on experience in Azure or AWS
- Solution implementation, migration, and ongoing support
- Strong understanding of DNS, DHCP, VPNs, and security best practices
- Firewall exposure including Sophos, Cisco, Fortinet, and PF Sense
- Hands-on PowerShell scripting for automation and system management
- Desktop virtualisation experience (Citrix, VMware Horizon, Windows 365, Azure Virtual Desktop)
- Proven experience managing and troubleshooting AV solutions such as Sophos and Microsoft Defender
- Exposure to backup technologies including Veeam, Carbonite, SaaS Protect, and E-Vault
Infrastructure Engineer in City of London employer: Iovendo
Contact Detail:
Iovendo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer in City of London
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT world, especially those who work in MSPs or have experience with EUC environments. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for technical interviews by brushing up on your problem-solving skills. Practice diagnosing and resolving complex issues, as you might be put on the spot to showcase your expertise in high-pressure scenarios.
✨Tip Number 3
Show off your communication skills! Be ready to explain technical concepts clearly and confidently to both clients and internal teams. This will demonstrate your ability to bridge the gap between tech and non-tech folks.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Infrastructure Engineer in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Infrastructure Engineer role. Highlight your MSP experience and any relevant skills that match the job description, like your expertise in Microsoft technologies and cloud solutions.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences where you've solved complex technical issues or worked under pressure, as these are key aspects of the job.
Showcase Your Problem-Solving Skills: In both your CV and cover letter, don’t forget to showcase your excellent problem-solving skills. Share examples of high-pressure situations you've navigated successfully, as this will resonate well with us at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Iovendo
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11, Microsoft 365, and Azure. Be ready to discuss specific scenarios where you've diagnosed and resolved complex technical issues, especially in high-pressure situations.
✨Showcase Your Problem-Solving Skills
Prepare examples that highlight your excellent problem-solving abilities. Think of times when you managed high-priority escalations and how you effectively communicated with clients and internal teams to resolve them.
✨Familiarise Yourself with ITIL Framework
Since the role involves working in a structured support environment, it’s crucial to understand the ITIL framework. Be prepared to discuss how you've applied ITIL principles in your previous roles to improve service delivery.
✨Demonstrate Automation Know-How
As automation is key in this role, be ready to talk about your experience with PowerShell scripting and any other automation tools you've used. Share specific examples of how you've optimised systems and improved efficiency in past projects.
