Quality Assurance Officer in Wigston Magna

Location: At IOSH, we embrace hybrid working because we believe it's the key to achieving work-life balance, strategic success and fostering our collaborative culture. You'll be required to work from our head office in Wigston, Leicester a minimum of 2 days per week. The remainder of your working hours will be undertaken from home.

The successful applicant must have the pre‐existing right to both live, and to work in the UK.

About the role: Here at IOSH we pride ourselves in promoting excellence in occupational health and safety. We offer a wide range of training programmes delivered by a network of IOSH‐approved training providers. We are seeking a dedicated and detail‐oriented individual to join our dedicated team as a Quality Assurance Officer. You will be responsible for quality assurance and standardisation of our training providers, and the training they deliver, in accordance with established criteria and professional standards.

You will be quality assuring the delivery and outcomes of IOSH courses delivered by the network of approved training providers, undertaking specific quality checks, and providing feedback and reports both written and verbally, as necessary. This is a key role at IOSH and the opportunity to demonstrate adherence to professional standards and regulatory criteria, ensuring confidence in our assessed course provision for course delegates, customers and the occupational safety and health profession.

What you'll bring: We are looking for someone with attention to detail, a passion for ensuring professional standards are maintained and who can work independently and as part of a team. Possessing the skills and experience to confidently support and communicate with customers, providing excellent customer service, you will have a passion for education, training, assessment and quality.

• Knowledge and experience of assessment, training and quality assurance principles
• Experience of undertaking audits, preferably in an education environment
• Able to work both independently and collaboratively and build relationships with customers and colleagues
• Excellent organisational skills with the ability to meet deadlines set for you.
• Experience of working in a Health and Safety environment (desirable)

Given the nature of our work and subject matter, possession of the following qualification or their equivalent is desirable:

• Level 3 qualification in Education and Training or equivalent
• Level 3 Health and Safety qualification or equivalent

What's in it for you? We support our colleagues to bring their best selves to work, so they can deliver exceptional outcomes. We do this by offering a comprehensive benefits package, including:

• Hybrid working and flexibility to ensure a positive work‐life balance
• 25 days annual leave (plus bank holidays) increasing with length of service, with the option to buy more
• Private medical insurance and healthcare cash plan covered by IOSH
• Salary sacrifice pension scheme, minimum of 3% employee contribution whilst IOSH contribute 5%
• Individual performance related pay scheme
• Up to five paid volunteering days per year
• Employee Assistance Programme to support you and your dependent's wellbeing

About us: The Institution of Occupational Safety and Health (IOSH) is the world's Chartered body for safety and health professionals. We understand that diversity of thought, culture, perspective, and background is essential to our vision. We believe in creating a personal environment where everyone is treated as they wish to be treated. At IOSH, you can be yourself, no matter who you are. We are proud to be a disability confident employer, and are committed to offering an interview to disabled applicants who best meet the minimum essential criteria for the vacancy.

Find out more about how we advocate for, and support health and safety professionals worldwide to create a safer and healthier world of work by visiting www.iosh.com. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.