At a Glance
- Tasks: Build strategic partnerships and support clients in achieving their goals.
- Company: Join IOSH, a global leader in safety and health.
- Benefits: Enjoy hybrid working, 25 days leave, and private medical insurance.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact while developing your sales skills in a supportive environment.
- Qualifications: Confident communicator with experience in customer relations and sales.
The predicted salary is between 26520 - 28000 € per year.
Contract: 12 month contract
Salary: £26,520 - £28,000 per annum
Hours per week: 35 hours
Location: At IOSH, we encourage hybrid working because we believe it's the key to achieving work-life balance, strategic success and fostering our collaborative culture. So this role can be worked on a hybrid basis where you’ll be required to work from our head office in Wigston, Leicester a minimum of 2 days per week. The remainder of your working hours will be undertaken from home. We are also open to candidates being remote based with occasional travel to our Head Office. The successful applicant must have the pre-existing right to both live, and to work in the UK.
Closing date: 02 June 2026
Interview date: w/c 8 June 2026
About the role
We’re seeking a confident, ambitious individual to join our dynamic team that is driving a safe and healthy world of work globally on a fixed term contract. As a Client Support Executive (Business), you’ll play a pivotal role in building long-term, strategic partnerships with global organisations, supporting them to deliver their strategic objectives, and increasing IOSH’s commercial growth. You will be responsible for closing sales deals over the phone and maintaining lasting client relationships. You’ll collaborate closely with our Client Relationship Managers, helping to onboard new customers and support them to deliver key strategic initiatives that maximise both commercial and strategic value. You will predominantly be on the phone making calls to secure sales but it may require some national travel.
What you'll bring
- You will be a confident communicator, whether on outbound calls or managing inbound enquiries, who enjoys speaking with potential new providers and be confident in securing sales with them.
- You will be a target-driven sales professional with a proven track record of building credible, strategic level relationships with clients.
- You will be able to learn and understand the customers needs and buying process, identifying opportunities to support the IOSH for Business commercial success.
- Your experience will help you be the voice of the customer internally, working cross-functionally to ensure the alignment of resources to support the delivery of the IOSH for Business Strategy.
- Membership of, or working towards membership of, a relevant professional body is desirable.
Essential criteria
- A good understanding of customer relations and practices.
- Experience of generating and developing leads.
- A good understanding of the customer relationship management process and the importance of building relationships.
- A working knowledge of a CRM (Customer Relationship Management) system, ideally D365.
What's in it for you?
We support our colleagues to bring their best selves to work, so they can deliver exceptional outcomes. We do this by offering a comprehensive benefits package, including:
- Hybrid working and flexibility to ensure a positive work-life balance
- 25 days annual leave (plus bank holidays) increasing with length of service, with the option to buy more
- Private medical insurance and healthcare cash plan covered by IOSH
- Salary sacrifice pension scheme, minimum of 3% employee contribution whilst IOSH contribute 5%
- Individual performance related pay scheme
- Up to five paid volunteering days per year
- Employee Assistance Programme to support you and your dependent's wellbeing
About us
The Institution of Occupational Safety and Health (IOSH) is the world’s Chartered body for safety and health professionals. We understand that diversity of thought, culture, perspective, and background is essential to our vision. We believe in creating a personal environment where everyone is treated as they wish to be treated. At IOSH, you can be yourself, no matter who you are. We are proud to be a disability confident employer, and are committed to offering an interview to disabled applicants who best meet the minimum essential criteria for the vacancy.
How to apply
To apply, you'll need an up to date CV and some additional time to complete the application questions so we can find out more about you and your experience. Just click on the apply button below. If you want to find out more about IOSH please visit our website. If you have any queries about the role or require any reasonable adjustments to support you with the recruitment process please reach out to people@iosh.com. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.
Client Support Executive Business (FTC) in Leicester employer: IOSH
At IOSH, we pride ourselves on being an excellent employer that champions work-life balance through our hybrid working model, allowing you to thrive both in the office and at home. Our supportive culture is complemented by a comprehensive benefits package, including generous annual leave, private medical insurance, and opportunities for personal growth, making it an ideal environment for ambitious professionals looking to make a meaningful impact in the field of occupational safety and health.
StudySmarter Expert Advice🤫
We think this is how you could land Client Support Executive Business (FTC) in Leicester
✨Tip Number 1
Get to know the company inside out! Research IOSH's mission, values, and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll be making calls to secure sales, so rehearse how you present yourself and the value you can bring. A confident and clear delivery can make all the difference when you're on the phone.
✨Tip Number 3
Network like a pro! Connect with current or former IOSH employees on LinkedIn. They can provide insights into the company culture and might even give you tips on what the hiring managers are looking for.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking chats, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make decisions.
We think you need these skills to ace Client Support Executive Business (FTC) in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Client Support Executive role. Highlight your sales achievements and any relevant customer relationship management experience to catch our eye!
Showcase Your Communication Skills:Since this role involves a lot of phone work, it’s crucial to demonstrate your communication prowess. Use clear, concise language in your application and consider including examples of how you've successfully engaged with clients in the past.
Be Authentic:We want to know the real you! Don’t hesitate to share your personality in your application. Let us see your passion for building relationships and driving sales – it’ll help you stand out from the crowd.
Apply Early:Don’t wait until the last minute! We might close the vacancy early if we get enough applications. So, get your application in as soon as you can through our website to avoid missing out on this fantastic opportunity!
How to prepare for a job interview at IOSH
✨Know Your Stuff
Before the interview, make sure you understand IOSH's mission and values. Familiarise yourself with their services and how they support businesses in achieving safety and health objectives. This will help you demonstrate your genuine interest in the role and the company.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully built client relationships. Be ready to share specific examples of how you've closed deals or generated leads, as this is crucial for the Client Support Executive role.
✨Practice Your Communication
Since the role involves a lot of phone communication, practice articulating your thoughts clearly and confidently. You might even want to do mock calls with a friend to get comfortable with the format and ensure you can handle both outbound and inbound enquiries effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the team dynamics, the CRM system they use, or how success is measured in the role. This shows that you're not only interested in the position but also in how you can contribute to the team's success.
