Business Manager in Leicester

Location: At IOSH, we embrace hybrid working because we believe it's the key to achieving work-life balance, strategic success and fostering our collaborative culture. So our preference is that you will work from our head office in Wigston, Leicester a minimum of 2 days per week, the remainder of your working hours will be undertaken from home. However we are open to remote working with the occasional travel to our head office.

The successful applicant must have the pre-existing right to both live, and to work in the UK.

About the role

We’re looking for a highly organised and commercially aware Business Manager to play a central role within our Product Management and Development (PMD) team helping shape how a product function operations, bringing structure, clarity and insight to support better decision-making and stronger outcomes. This is a pivotal position that sits at the heart of the function - connecting people, processes and performance. You will act as the internal interface for the team, ensuring that activity is aligned, insights are visible, and opportunities are effectively delivered across the organisation.

Working closely with the Head of Product Management and Development, you will drive operational excellence across the team - from performance reporting and KPI tracking, to process improvement, stakeholder coordination and risk management. You’ll lead the development, tracking and reporting of KPIs and performance metrics, turning data into clear, actionable insights for stakeholders. On a monthly basis, you’ll produce performance reports that assess team activity, highlight risks and uncover opportunities for improvement. You’ll play a key role in supporting and continuously enhancing operational processes, driving efficiency across the PMD function.

Acting as a central point of coordination, you’ll ensure strong communication, collaboration and alignment across teams, including third-party partners and internal functions. You’ll manage and maintain the departmental risk register, ensuring risks are effectively identified, monitored and mitigated, while also supporting budget oversight by identifying financial risks and opportunities. Working within a complex stakeholder environment, you’ll provide timely updates, keep delivery on track and collaborate closely with project and programme teams. Throughout, you’ll contribute to a positive, customer-focused culture aligned with organisational strategy and values.

What you’ll bring

• You’ll be someone who thrives in a fast-paced, collaborative environment and enjoys bringing structure and clarity to complex situations.
• You will have excellent stakeholder management and influencing skills being able to work across teams and functions, with strong communication skills and the ability to engage, challenge and collaborate effectively.
• You will have strong commercial awareness with an understanding of balancing organisational and financial priorities.
• Experience of developing, tracking and reporting on KPIs and performance metrics.
• Strong ability to translate data into clear, actionable insight for stakeholders.
• Proven experience of developing and applying project plans within a structured framework (e.g. PRINCE2 or equivalent).
• Experience of improving processes and driving operational efficiencies.
• Experience of working in complex, multi-layered environments, including external partners or third parties.
• Experience of risk management or maintaining risk registers.

What’s in it for you?

We support our colleagues to bring their best selves to work, so they can deliver exceptional outcomes. We do this by offering a comprehensive benefits package, including:

• Hybrid working and flexibility to ensure a positive work-life balance.
• 25 days annual leave (plus bank holidays) increasing with length of service, with the option to buy more.
• Private medical insurance and healthcare cash plan covered by IOSH.
• Salary sacrifice pension scheme, minimum of 3% employee contribution whilst IOSH contribute 5%.
• Individual performance related pay scheme.
• Up to five paid volunteering days per year.
• Employee Assistance Programme to support you and your dependent's wellbeing.

About us

The Institution of Occupational Safety and Health (IOSH) is the world’s Chartered body for safety and health professionals. We understand that diversity of thought, culture, perspective, and background is essential to our vision. We believe in creating a personal environment where everyone is treated as they wish to be treated. At IOSH, you can be yourself, no matter who you are. We are proud to be a disability confident employer, and are committed to offering an interview to disabled applicants who best meet the minimum essential criteria for the vacancy.

How to apply

To apply, you’ll need an up to date CV and some additional time to complete the application questions so we can find out more about you and your experience. Just click on the apply button below. If you want to find out more about IOSH please visit our website. If you have any queries about the role or require any reasonable adjustments to support you with the recruitment process please reach out to people@iosh.com.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.