Kinetic System Engineer in London

IOP Publishing is seeking a Kinetic Systems Engineer for a 12‐month fixed‐term contract on our Technology team. What will you be doing?

The Epicor Kinetic Systems Engineer is responsible for the support, configuration, optimisation, and continuous improvement of the Epicor Kinetic ERP platform. This role ensures that business users can rely on critical business applications, with a focus on delivering robust, efficient, and future‐ready solutions that align with evolving business needs.

• Provide advanced technical support for Epicor Kinetic ERP, resolving user issues quickly and effectively.
• Ensure minimal disruption to business operations by prioritising critical incidents and applying root‐cause analysis.
• Monitor ERP system health, performance, and integrations on a proactive basis.
• Identify potential issues before they impact users and implement corrective measures.
• Maintain dashboards, alerts, and reporting tools to track system stability and efficiency.
• Liaise with Epicor support teams to escalate and resolve complex issues.
• Coordinate with third‐party partners (e.g., Blue Sky ERP) to manage integrations, upgrades, and enhancements.
• Develop and maintain BAQs, BPMs, dashboards, and DMT processes.
• Develop and maintain integrations using Automation Studio (Workarto).
• Produce and maintain clear technical and user documentation.
• Deliver training and guidance to end users and super users.

About you

• Proven experience supporting and configuring Epicor Kinetic (cloud preferred).
• Strong skills in BAQ, BPM, dashboards, DMT, and system integrations.
• Demonstrable experience of maintaining and developing Automation Studio recipes.
• Experience with Finance operational modules.
• Familiarity with cloud ERP upgrade cycles and risk management.
• Experience working with third‐party implementation partners.
• A genuine interest in new trends and industry developments.
• Strong analytical and problem‐solving skills with a proactive approach to problem solving.
• Ability to understand business requirements and identify potential improvements.
• Good understanding of business processes (Finance).
• Good understanding of AWS, Azure, and other hosting platforms.
• Good understanding of SQL, able to run queries and investigate data issues.
• Dedication to continuous learning and skill improvement.

Why work with us at IOP Publishing

• Purpose: We are a world leader in the development of electronic publishing for the scientific community - working in the interests of science and scientists, we aim to maximise the impact of the research we publish.
• Culture: We offer a truly international culture with offices in Europe, Asia and the US and our reach is global. Our culture is the perfect blend of dedicated and intelligent professionalism, informal, friendly collaboration and authenticity with a social conscience.
• Financial Benefits: A competitive salary up to £60,000 (Band C) depending on experience, an excellent pension scheme (up to 12% company contribution), a discretionary annual bonus and a range of other useful and cost‐saving benefits available through our benefits platform.
• Health and Wellbeing: 33+ days holiday (including bank holidays), a 35‐hour working week, life assurance, cycle‐to‐work scheme, dental insurance, health care cash plan, and a great positive working environment in our brand new office in central Bristol.
• Flexibility: A flexible hybrid working environment to suit everyone's needs. We don’t need you in the office every day so we can consider applicants from further afield who can easily travel to Bristol likely once/twice a month depending on when face‐to‐face time is needed. Any travel to our Bristol office is at the employee's own expense.
• Unique: IOP Publishing is central to the Institute of Physics, a not‐for‐profit society and we gift‐aid all our profits to support science through the activities of the Institute.

To apply, please submit your CV through our careers site. IOP Publishing is an equal opportunity employer. Our goal is to ensure that diversity, equity and inclusion (DE&I) are built into our identity in a way that is natural and sustainable, visible through the work we produce, our company branding, our professional networks and the communities we serve and support, which includes our employees, talent communities and candidates. We particularly welcome applicants from under‐represented backgrounds. We make recruitment and workplace adjustments wherever we can, so please let us know if there’s anything that we can do to support you. Please note that we are unable to provide visa sponsorship for candidates. If you already have the right to work in the UK or hold an eligible work permit or visa, we encourage you to apply for this position.