Fasthosts, part of the IONOS Group in the United Kingdom, is hiring a Customer/Technical Support Specialist. The role involves helping customers with account and technical issues across phone, email, chat, and social media, with a focus on great service and upselling opportunities.
We offer both office and hybrid work options and provide extensive training. A three-month development program will start your journey, with ongoing support as you grow your skills in a fast-paced tech environment.
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24/7 Technical Support Specialist — Upsell Focus in Gloucester employer: IONOS Group
Fasthosts, part of IONOS Group, is an exceptional employer located in Gloucester, offering a dynamic work environment that prioritises employee development and well-being. With a competitive salary, unlimited sales commission, and a robust training programme, employees are empowered to grow their skills in both technical and customer service areas. The company fosters a supportive culture with flexible hybrid working options, making it an ideal place for those seeking meaningful and rewarding employment.
