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For Companies At a Glance
- Tasks: Engage with customers, support sales, and communicate new product developments.
- Company: Join a high-growth tech company revolutionising chromatography and proteomics.
- Benefits: Flexible working arrangements, personal development, and a diverse culture.
- Other info: Opportunity for career growth in a supportive and inclusive environment.
- Why this job: Be part of a mission-driven team making a real impact in scientific research.
- Qualifications: Strong communication skills and a passion for life sciences.
The predicted salary is between 30000 - 40000 £ per year.
Exciting opportunity to join a high-growth technology company on a global mission to revolutionise the field of chromatography and proteomics.
About Us
IonOpticks is the global leader in specialised, high-performance chromatography columns trusted by scientists worldwide to transform the way proteomics and medical research are performed. Since 2017, our award-winning products have powered labs across leading universities and research institutes, enabling the most reliable and detailed analysis of data in the field. Our people are driven by curiosity, creativity, and a bold ambition to push boundaries. And we’re committed to helping researchers achieve their most important discoveries.
About The Role
This newly created role in our Global Commercial team will be responsible for supporting customer engagement and revenue generation through proactive outreach and relationship management with existing and prospective customers. The successful candidate will work closely with sales leadership, sales operations, marketing, and customer experience teams to ensure that IonOpticks customers receive proactive communication, support, and engagement. The role focuses on maintaining strong relationships with existing customers, ensuring customer satisfaction, monitoring product usage and inventory requirements, and following up on marketing and conference-generated leads. The role will also play a key role in communicating new IonOpticks product launches, application developments, and scientific publications to the global customer base. The position will be based in the Oxford office and will primarily support customers across Europe and North America, with occasional travel to support conferences or company meetings.
You’ll Be Responsible For
- Maintaining regular engagement with existing IonOpticks customers to ensure high levels of satisfaction and continued product adoption.
- Supporting the sales organisation by engaging with leads generated through marketing campaigns, conferences, and other commercial activities.
- Acting as a channel for communicating new developments and scientific insights to the customer base.
- Collecting valuable feedback from the customer base to support product improvement and commercial strategy.
- Working closely with the global commercial organisation to support effective sales execution.
To Be Successful In This Role You Must Have
- Strong communication and relationship-building skills.
- High level of organisation and attention to detail.
- Ability to work independently while collaborating with a global team.
- Comfortable engaging with scientific customers in academic, pharma, and CRO environments.
- Strong CRM discipline and data management practices.
- Positive and proactive approach to customer engagement.
- Strong written and verbal communication skills.
- Curiosity and enthusiasm for life science technologies and research.
- Champions cultural diversity and demonstrates inclusive behaviours.
- Impeccable ethics and integrity.
Why IonOpticks?
Our lean and rapidly growing team consists of high achievers, focused on developing new technologies in response to global market demand. Our people are our priority and we are committed to supporting the ongoing personal and professional development of our team members. We take pride in our culture that supports diversity and flexible working arrangements to ensure our team members continue to love doing what they do best. We are a values-driven organisation where we thrive together, pursue excellence, continuously evolve, and create lasting impact. We work to ensure that our working environment and our recruitment processes are as inclusive as possible to everyone. This includes making reasonable adjustments for people who have a disability or long-term condition during the interview stages of the process.
How And Where To Apply
Let us know you’re keen to join our team by applying and sharing your CV and cover letter (don’t forget to tell us how you meet the key selection criteria in the cover letter!).
Inside Sales Representative in Abingdon employer: IonOpticks
Contact Detail:
IonOpticks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative in Abingdon
✨Tip Number 1
Get to know the company inside out! Research IonOpticks and its products, especially in chromatography and proteomics. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your skills align with the role of Inside Sales Representative. Be ready to share examples of how you've built relationships and engaged customers in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your enthusiasm for the role and keep you top of mind.
We think you need these skills to ace Inside Sales Representative in Abingdon
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to highlight how your skills and experiences align with the role. Don’t forget to mention your enthusiasm for life science technologies and how you can contribute to our mission at IonOpticks.
Tailor Your CV: We want to see how you fit into our team, so tailor your CV to showcase relevant experiences. Highlight your communication skills and any previous sales or customer engagement roles that demonstrate your ability to build relationships.
Showcase Your Curiosity: At IonOpticks, we value curiosity and creativity. In your application, share examples of how you've pushed boundaries in your previous roles or projects. This will show us that you’re not just a fit for the role, but also for our culture.
Apply Through Our Website: Make it easy for us to find your application by applying through our website. It streamlines the process and ensures your application gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at IonOpticks
✨Know Your Stuff
Before the interview, dive deep into IonOpticks and its products. Understand the basics of chromatography and proteomics, and be ready to discuss how these technologies impact research. This shows your genuine interest and helps you connect with the interviewers.
✨Showcase Your Communication Skills
As an Inside Sales Representative, strong communication is key. Prepare examples of how you've successfully built relationships in previous roles. Practice articulating your thoughts clearly and confidently, as this will demonstrate your ability to engage with customers effectively.
✨Be Proactive and Positive
IonOpticks values a proactive approach. Think of ways you can contribute to customer engagement and satisfaction. During the interview, share ideas on how you would follow up with leads or maintain relationships with existing customers, showcasing your enthusiasm for the role.
✨Emphasise Your Organisational Skills
With responsibilities like monitoring product usage and managing customer feedback, organisation is crucial. Prepare to discuss your methods for staying organised and managing multiple tasks efficiently. This will reassure the interviewers that you can handle the demands of the role.