At a Glance
- Tasks: Schedule maintenance works and handle customer queries in a fast-paced environment.
- Company: Join a dynamic team in Manchester focused on reactive maintenance.
- Benefits: Competitive salary, full-time position, and a supportive work culture.
- Other info: Great opportunity for career growth in a busy office setting.
- Why this job: Be the key link between customers and engineers while delivering top-notch service.
- Qualifications: Experience in scheduling, strong communication skills, and good IT proficiency.
The predicted salary is between 30000 - 30000 £ per year.
We are currently recruiting for an experienced Administrator / Scheduler to join a busy reactive maintenance team in Manchester. This is an excellent opportunity for someone with experience in reactive maintenance, scheduling, customer service, and coordinating engineers within a fast-paced environment.
The Role
- Scheduling reactive and planned maintenance works
- Handling inbound customer queries and emergency callouts
- Liaising with engineers and clients
- Updating job systems and ensuring SLAs are met
- Managing diaries, emails, and administrative tasks
- Delivering excellent customer service at all times
We Are Looking For Someone With:
- Previous experience in reactive maintenance or facilities scheduling
- Strong organisational and communication skills
- Experience handling customer queries and coordinating workloads
- Ability to work under pressure in a busy office environment
- Good IT skills and confidence using scheduling systems
Package
- Salary: £30,000 (DEPENDING ON EXPERIENCE)
- Full-time permanent position
- Supportive working environment
If you are interested please apply.
Scheduler in Manchester employer: IONIC Recruitment
Join our dynamic team in Manchester, where we prioritise a supportive work culture that fosters growth and development. As a Scheduler, you will benefit from a competitive salary and the opportunity to enhance your skills in a fast-paced environment, all while delivering exceptional customer service and coordinating essential maintenance works. We value our employees and provide a platform for meaningful contributions and career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Scheduler in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the reactive maintenance field. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews! Brush up on your scheduling skills and be ready to discuss how you’ve handled customer queries in the past. We want to see your problem-solving skills shine!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you’ve managed diaries and coordinated workloads effectively. This will help us see how you can fit into our busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Scheduler in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in reactive maintenance and scheduling. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our busy team. Share specific examples of how you've handled customer queries or coordinated workloads in the past.
Show Off Your Organisational Skills:Since this role involves managing diaries and schedules, give us a glimpse of your organisational prowess. Mention any tools or systems you’ve used to keep things running smoothly in previous jobs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at IONIC Recruitment
✨Know Your Scheduling Systems
Familiarise yourself with common scheduling software and tools used in reactive maintenance. Be ready to discuss your experience with these systems and how you've used them to manage workloads effectively.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer queries in the past, especially in high-pressure situations. Highlight your ability to remain calm and deliver excellent service, as this is crucial for the role.
✨Demonstrate Organisational Prowess
Be ready to talk about your organisational strategies. Discuss how you prioritise tasks, manage diaries, and ensure that SLAs are met, as this will show your potential employer that you can thrive in a busy environment.
✨Research the Company Culture
Take some time to understand the company’s values and work culture. This will help you tailor your responses during the interview and demonstrate that you’re a good fit for their team.
