At a Glance
- Tasks: Be the go-to person for tenants, ensuring smooth communication and support during projects.
- Company: Join a dedicated team focused on enhancing community living in Hull.
- Benefits: Gain valuable experience in customer service and project management.
- Other info: Short-term contract with potential for future opportunities.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Experience in tenant liaison or strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are currently recruiting for an experienced Tenant Liaison Officer (TLO) to support a project based in Hull, starting 1st July for an initial 4-week contract. The successful candidate will act as the main point of contact for residents throughout the works, ensuring clear communication and a high standard of customer service at all times.
Location: Hull
Start Date: 1st July
Duration: 4 Weeks
Key Responsibilities:
- Acting as the main point of contact for tenants and residents
- Providing regular updates regarding planned works and schedules
- Arranging appointments and access to properties
- Managing resident queries, concerns, and complaints professionally
- Supporting vulnerable residents where required
- Liaising closely with site teams to ensure smooth project delivery
Requirements:
- Previous experience as a Tenant Liaison Officer or Resident Liaison Officer
- Excellent communication and interpersonal skills
- Strong organisational skills and attention to detail
- Experience within social housing or construction environments preferred
- Full UK driving licence advantageous
If you are available from 1st July and would like to be considered, please apply.
Tenant Liaison Officer (TLO) in Kingston upon Hull employer: IONIC Recruitment
At Ionic Recruitment, we pride ourselves on fostering a supportive and inclusive work environment where our employees can thrive. As a Tenant Liaison Officer in Hull, you will benefit from a collaborative culture that prioritises clear communication and exceptional customer service, while also offering opportunities for professional growth within the social housing sector. Join us to make a meaningful impact in the community and enjoy the unique advantages of working in a vibrant city like Hull.
StudySmarter Expert Advice🤫
We think this is how you could land Tenant Liaison Officer (TLO) in Kingston upon Hull
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing or construction sectors. Let them know you're on the lookout for a Tenant Liaison Officer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to tenant liaison. Think about how you'd handle resident queries or complaints. We want you to shine, so role-play with a friend or family member to boost your confidence!
✨Tip Number 3
Showcase your communication skills! During interviews, be sure to highlight your experience in managing resident concerns and providing updates. Use specific examples to demonstrate how you've excelled in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Tenant Liaison Officer (TLO) in Kingston upon Hull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Tenant Liaison Officer or in similar roles. We want to see how your skills match the key responsibilities listed in the job description, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role and how your previous experiences have prepared you to be the main point of contact for residents.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at IONIC Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Tenant Liaison Officer. Familiarise yourself with the key tasks like managing resident queries and providing updates on works. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a TLO, communication is key! Prepare examples from your past experiences where you've successfully managed resident concerns or complaints. Practising how you articulate these situations can really highlight your interpersonal skills during the interview.
✨Be Ready for Scenario Questions
Expect to be asked how you'd handle specific situations, such as dealing with a frustrated tenant or coordinating access to properties. Think through potential scenarios beforehand and outline your approach to ensure you come across as calm and capable.
✨Highlight Your Organisational Skills
The role requires strong organisational abilities, so be prepared to discuss how you manage your time and tasks effectively. Share examples of how you've kept projects on track or handled multiple resident queries simultaneously to showcase your attention to detail.
