Senior Project Manager in Newcastle upon Tyne

Senior Project Manager – ION

ION is the UK’s no.1 provider of Sage Intacct solutions for the education sector, dedicated to delivering game‑changing financial technologies to Multi Academy Trusts and Colleges across the UK. Our mission is to enable education providers to achieve financial sustainability through technology, innovation, and data‑driven insights.

Responsibilities

• Plan and execute projects using ION’s delivery methodology, ensuring teams and customers meet their tasks, deliver outcomes, and gain sign‑off at key milestones.
• Collaborate with teams and clients to define clear roles and responsibilities and agree on optimal working arrangements throughout the project.
• Co‑design a delivery plan that aligns project outputs with client expectations and team capabilities.
• Secure appropriate resources and expertise for each project based on availability and delivery targets.
• Implement risk, issue and change management processes to identify and resolve problems during the project lifecycle.
• Generate and deliver reporting to project executives, directors and clients to provide trackable progress and insight.
• Monitor time and quality targets, taking corrective action as required.
• Track financial and quality objectives to ensure commercial targets are met and corrective actions are taken, while maintaining strong client relationships.
• Create and maintain comprehensive project documentation and contribute to the evolution of ION’s delivery methodology.
• Report to project executive leadership and lead issue resolution, planning and guidance.
• Provide line management to project managers, coaching and developing the team to improve delivery quality.

Requirements

• Minimum 3+ years’ experience in project management.
• Experience using project‑management software.
• Understanding of basic commercial and revenue models, centred around invoicing, revenue recognition, margin, costs and variance analysis.
• Competence in different project methodologies.
• Experience delivering on a multi‑customer portfolio is desirable.
• Exemplary project‑management delivery and engagement skills with a strong understanding of the delivery process lifecycle.
• Exceptional leadership, time‑management, facilitation and organisational skills.
• Past stakeholder‑management experience with confidence and gravitas in front of clients, project teams and third parties.
• Experience supporting the development of junior team members is desirable.

Benefits

We offer a salary of £37,000 – £55,000, ION share‑option scheme, 25 days holiday, hybrid working with 2 days a week working from home (optional), flexi‑hours, child‑care scheme, a fantastic work environment and your birthday off.

Employees are most excited by playing a part in building an incredible tech company, having a voice to lead change, and taking ownership and responsibility for their success.

Seniority level: Associate

Employment type: Full‑time

Job function: Project Management; Industries: IT Services and IT Consulting

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