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For Companies At a Glance
- Tasks: Engage with customers, support sales, and communicate new product developments.
- Company: Join a high-growth tech company revolutionising chromatography and proteomics.
- Benefits: Flexible working, personal development, and a supportive team culture.
- Other info: Dynamic environment with opportunities for growth and inclusivity.
- Why this job: Be part of a mission-driven team making a real impact in scientific research.
- Qualifications: Strong communication skills and a passion for life sciences.
The predicted salary is between 30000 - 40000 £ per year.
Exciting opportunity to join a high-growth technology company on a global mission to revolutionise the field of chromatography and proteomics.
About Us
IonOpticks is the global leader in specialised, high-performance chromatography columns trusted by scientists worldwide to transform the way proteomics and medical research are performed. Since 2017, our award-winning products have powered labs across leading universities and research institutes, enabling the most reliable and detailed analysis of data in the field. Our people are driven by curiosity, creativity, and a bold ambition to push boundaries. And we're committed to helping researchers achieve their most important discoveries.
About the role
This newly created role in our Global Commercial team will be responsible for supporting customer engagement and revenue generation through proactive outreach and relationship management with existing and prospective customers. The successful candidate will work closely with sales leadership, sales operations, marketing, and customer experience teams to ensure that IonOpticks customers receive proactive communication, support, and engagement. The role focuses on maintaining strong relationships with existing customers, ensuring customer satisfaction, monitoring product usage and inventory requirements, and following up on marketing and conference-generated leads. The role will also play a key role in communicating new IonOpticks product launches, application developments, and scientific publications to the global customer base. The position will be based in the Oxford office and will primarily support customers across Europe and North America, with occasional travel to support conferences or company meetings.
You’ll be responsible for:
- Maintaining regular engagement with existing IonOpticks customers to ensure high levels of satisfaction and continued product adoption
- Supporting the sales organisation by engaging with leads generated through marketing campaigns, conferences, and other commercial activities
- Acting as a channel for communicating new developments and scientific insights to the customer base
- Collecting valuable feedback from the customer base to support product improvement and commercial strategy
- Working closely with the global commercial organisation to support effective sales execution
To be successful in this role you must have:
- Strong communication and relationship-building skills
- High level of organisation and attention to detail
- Ability to work independently while collaborating with a global team
- Comfortable engaging with scientific customers in academic, pharma, and CRO environments
- Strong CRM discipline and data management practices
- Positive and proactive approach to customer engagement
- Strong written and verbal communication skills
- Curiosity and enthusiasm for life science technologies and research
- Champions cultural diversity and demonstrates inclusive behaviours
- Impeccable ethics and integrity
Why IonOpticks?
Our lean and rapidly growing team consists of high achievers, focused on developing new technologies in response to global market demand. Our people are our priority and we are committed to supporting the ongoing personal and professional development of our team members. We take pride in our culture that supports diversity and flexible working arrangements to ensure our team members continue to love doing what they do best. We are a values-driven organisation where we thrive together, pursue excellence, continuously evolve, and create lasting impact. We work to ensure that our working environment and our recruitment processes are as inclusive as possible to everyone. This includes making reasonable adjustments for people who have a disability or long-term condition during the interview stages of the process.
Inside Sales Representative employer: Ion Opticks Pty
Contact Detail:
Ion Opticks Pty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative
✨Tip Number 1
Network like a pro! Reach out to current employees at IonOpticks on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Inside Sales Representative role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by researching IonOpticks and its products. Understand the chromatography and proteomics landscape, and be ready to discuss how you can contribute to customer engagement and satisfaction. Show us your enthusiasm for life science technologies!
✨Tip Number 3
Practice your communication skills! Since this role involves engaging with scientific customers, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to get comfortable with discussing your ideas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows your genuine interest in joining our team at IonOpticks. Let’s make it happen!
We think you need these skills to ace Inside Sales Representative
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for life science technologies and research shine through. We want to see that you’re genuinely excited about the role and our mission at IonOpticks!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for in an Inside Sales Representative.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of your relationship-building skills and how you’ve successfully engaged with customers in the past.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at IonOpticks.
How to prepare for a job interview at Ion Opticks Pty
✨Know Your Product
Before the interview, make sure you understand IonOpticks' products and their impact on chromatography and proteomics. Familiarise yourself with recent developments and scientific publications related to their offerings. This will not only show your enthusiasm but also help you engage in meaningful conversations during the interview.
✨Showcase Your Communication Skills
As an Inside Sales Representative, strong communication is key. Prepare examples of how you've successfully built relationships with customers in the past. Be ready to discuss how you would approach engaging with scientific customers in academic and pharma environments, highlighting your ability to adapt your communication style.
✨Demonstrate Organisational Skills
The role requires a high level of organisation and attention to detail. Bring along a plan or strategy that outlines how you would manage customer engagement and follow-ups. This could include how you would track leads from marketing campaigns or manage product usage feedback effectively.
✨Emphasise Your Curiosity
IonOpticks values curiosity and a passion for life science technologies. Be prepared to discuss what excites you about the field and how you stay updated on industry trends. Showing genuine interest in the science behind the products can set you apart as a candidate who aligns with their mission.