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- Tasks: Engage with customers, support sales, and communicate new product developments.
- Company: Join a high-growth tech company revolutionising chromatography and proteomics.
- Benefits: Flexible working, personal development, and a diverse, inclusive culture.
- Other info: Opportunity for career growth in a dynamic, supportive environment.
- Why this job: Be part of a mission-driven team making a real impact in scientific research.
- Qualifications: Strong communication skills and a passion for life sciences.
The predicted salary is between 30000 - 40000 £ per year.
Exciting opportunity to join a high-growth technology company on a global mission to revolutionise the field of chromatography and proteomics.
About Us
IonOpticks is the global leader in specialised, high-performance chromatography columns trusted by scientists worldwide to transform the way proteomics and medical research are performed. Since 2017, our award-winning products have powered labs across leading universities and research institutes, enabling the most reliable and detailed analysis of data in the field.
Our people are driven by curiosity, creativity, and a bold ambition to push boundaries. We are currently looking for a like-minded, self-motivated individual to join our growing team and be part of our success story as we scale the business.
About the role
This newly created role in our Global Commercial team will be responsible for supporting customer engagement and revenue generation through proactive outreach and relationship management with existing and prospective customers. The successful candidate will work closely with sales leadership, sales operations, marketing, and customer experience teams to ensure that IonOpticks customers receive proactive communication, support, and engagement.
The role focuses on maintaining strong relationships with existing customers, ensuring customer satisfaction, monitoring product usage and inventory requirements, and following up on marketing and conference-generated leads. The role will also play a key role in communicating new IonOpticks product launches, application developments, and scientific publications to the global customer base.
The position will be based in the Oxford office and will primarily support customers across Europe and North America, with occasional travel to support conferences or company meetings.
You’ll be responsible for:
- Maintaining regular engagement with existing IonOpticks customers to ensure high levels of satisfaction and continued product adoption
- Supporting the sales organisation by engaging with leads generated through marketing campaigns, conferences, and other commercial activities
- Acting as a channel for communicating new developments and scientific insights to the customer base
- Collecting valuable feedback from the customer base to support product improvement and commercial strategy
- Working closely with the global commercial organisation to support effective sales execution
To be successful in this role you must have:
- Strong communication and relationship-building skills
- High level of organisation and attention to detail
- Ability to work independently while collaborating with a global team
- Comfortable engaging with scientific customers in academic, pharma, and CRO environments
- Strong CRM discipline and data management practices
- Positive and proactive approach to customer engagement
- Strong written and verbal communication skills
- Curiosity and enthusiasm for life science technologies and research
- Champions cultural diversity and demonstrates inclusive behaviours
- Impeccable ethics and integrity
Why IonOpticks?
Our lean and rapidly growing team consists of high achievers, focused on developing new technologies in response to global market demand. Our people are our priority and we are committed to supporting the ongoing personal and professional development of our team members. We take pride in our culture that supports diversity and flexible working arrangements to ensure our team members continue to love doing what they do best. We are a values-driven organisation where we thrive together, pursue excellence, continuously evolve, and create lasting impact. We work to ensure that our working environment and our recruitment processes are as inclusive as possible to everyone. This includes making reasonable adjustments for people who have a disability or long-term condition during the interview stages of the process.
Inside Sales Representative in Abingdon employer: Ion Opticks Pty
Contact Detail:
Ion Opticks Pty Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative in Abingdon
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for those interviews! Research the company and practice common questions. Show them you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. It’s a small gesture that can make a big difference.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team at IonOpticks.
We think you need these skills to ace Inside Sales Representative in Abingdon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for life science technologies and research shine through. We love seeing candidates who are genuinely excited about what we do at IonOpticks!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant skills and experiences that align with the Inside Sales Representative role. We want to see how you can contribute to our mission!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.
How to prepare for a job interview at Ion Opticks Pty
✨Know Your Stuff
Before the interview, dive deep into IonOpticks' products and their impact on chromatography and proteomics. Familiarise yourself with recent developments in the field and be ready to discuss how these innovations can benefit customers. This shows your genuine interest and helps you connect with the interviewers.
✨Showcase Your Communication Skills
As an Inside Sales Representative, strong communication is key. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully built relationships or resolved customer issues in the past. This will demonstrate your ability to engage effectively with scientific customers.
✨Be Proactive and Positive
IonOpticks values a proactive approach to customer engagement. During the interview, share instances where you took the initiative to improve customer satisfaction or drive sales. A positive attitude can set you apart, so let your enthusiasm for life science technologies shine through!
✨Ask Insightful Questions
Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your interest but also helps you gauge if IonOpticks is the right fit for you. Consider asking about their approach to customer feedback and how it influences product development.