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For Companies At a Glance
- Tasks: Build strong relationships with clients and drive revenue growth through innovative sales strategies.
- Company: Join a leading financial technology company with a global presence and diverse team.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional development.
- Why this job: Make an impact in the financial sector while working with top-tier clients and cutting-edge solutions.
- Qualifications: 3-5 years in trading or account management, excellent communication skills, and a passion for client success.
- Other info: Dynamic work environment with opportunities to travel and grow your career.
The predicted salary is between 36000 - 60000 £ per year.
The Role
The ION Markets Sales and Account management team is a global group of experienced Sales, Account Management, pre-sales, and Sales Operations professionals who collaborate closely with all areas of the organization, in a team-selling environment.
Sales and Account managers are responsible for:
1. Retention of our customer base, building trusted relationships that drive customer success, enable upsell opportunities, and cultivate satisfied clients to develop long term collaboration
2. Expand allocated account portfolio through cross selling into existing clients or onboard new logo to the organization.
Main responsibility is to achieve the annual allocated budget and to act as a primary point of contact on all account matters for a portfolio of ION Markets customers. These will primarily be a combination of banks and financial institutions.
For each of your customers, Sales and Account managers are responsible for gaining a full knowledge of customer business drivers, budget cycle, operations and their current use of ION products to gain the maximum possible value from their investment.
In addition, Sales and Account managers should actively understand prospect client needs and identify the best solution to address the client needs.
Finally, the Sales and Account managers act as the final point of escalation and overlook the overall customer relationship with existing customers.
Key Responsibilities
- Building and maintaining strong working relationships with customers and prospects in the region
- Understanding each customer’s business drivers, budget, operations and current needs requirements.
- Developing and executing account plans and new sales campaigns/activities with a goal of achieving the annual sales target.
- Driving revenue growth through execution of ION’s go-to-market strategies, with a focus on opportunities for up-selling and cross-selling
- Generating commercial proposals and presentations
- Promoting ION value added solutions to bring further value to customers from their relationship with ION.
- Working regularly with ION customer support, professional services, commercial, legal, invoicing, and senior management teams to ensure high quality service delivery across all engagements
- Representing the company at industry conferences and events
- Understanding key industry topics and trends, to support customer discussions
Required Skills, Experience and Qualifications
- Minimum 3-5 years of experience in trading with first-hand experience at either financial institutes or technology companies.
- Excellent analytical, interpersonal, and communication (verbal and written) skills
- Excellent attention to detail with a focus on accuracy and quality
- Excellent customer relationship and interpersonal skills
- Excellent personal drive, motivation and persistence to reach out to prospect/clients
- Consultative, creative, problem-solving approach
- Experience in initiating, developing and nurturing relationships
- Passion for excellence, passion for high quality materials and professionalism
- An enthusiasm for taking responsibility
- Ability to work with minimal supervision
- Ability to communicate effectively at different stakeholder levels
- Ability to multi-task and adapt to a rapidly changing environment
- Fluent in English both spoken and written
- Willingness and ability to travel as required to support business objectives
Desired Experience
- Proven track record of selling into existing and/or new customer base and high retention/success rate
- Practical experience within an account management customer facing role
- Solution selling experience to existing customer base
- Experience with trading and trade operations
About us
We’re a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we’ve achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.
• Over 2,000 of the world’s leading corporations, including 50% of the Fortune 500 and 30% of the world’s central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk.
• Over 800 of the world’s leading banks and broker-dealers use our electronic trading platforms to operate the world’s financial market infrastructure.
ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe. Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision.
ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business.
ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.
Learn more at iongroup.com.
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Commercial Account Manager employer: ION Group
Contact Detail:
ION Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company, understand their products, and think about how your experience aligns with their needs. Practise common interview questions and come up with examples that showcase your skills in account management and customer relations.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from your conversation to remind them of your fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of the ION team!
We think you need these skills to ace Commercial Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Commercial Account Manager role. Highlight your experience in account management, customer relationships, and any relevant sales achievements to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background makes you the perfect fit for ION Markets. Be sure to mention specific examples of your successes in similar positions.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear, concise, and free of errors. This will demonstrate your attention to detail and professionalism right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at ION Markets!
How to prepare for a job interview at ION Group
✨Know Your Customers
Before the interview, research ION Markets' customer base and understand their business drivers. Be prepared to discuss how you would build and maintain strong relationships with these clients, showcasing your knowledge of their needs and how ION's solutions can add value.
✨Showcase Your Sales Strategy
Prepare to talk about your approach to account management and sales strategies. Highlight your experience in upselling and cross-selling, and be ready to provide examples of successful campaigns you've executed in the past that align with ION's goals.
✨Demonstrate Analytical Skills
Since the role requires excellent analytical skills, come equipped with examples of how you've used data to drive decisions in previous roles. Discuss how you analyse customer needs and market trends to create effective account plans.
✨Be Ready for Problem-Solving Scenarios
Expect situational questions that assess your problem-solving abilities. Prepare to share specific instances where you've successfully navigated challenges in client relationships or account management, demonstrating your consultative approach and creativity.
