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- Tasks: Manage on-site operations at our Maidenhead Data Centre and troubleshoot tech issues.
- Company: Join iomart, the UK's leading Secure Cloud Managed Services Provider.
- Benefits: Earn £25-£28k plus benefits in a dynamic, inclusive workplace.
- Why this job: Gain hands-on experience with enterprise-level tech while ensuring customer satisfaction.
- Qualifications: Experience with hardware, OS installation, and strong customer service skills.
- Other info: Flexible shift work with opportunities for growth in a fast-paced environment.
The predicted salary is between 25000 - 28000 £ per year.
We’re looking for talented people to join our growing team! In this role, you’ll take ownership of on‑site operations at our Maidenhead Data Centre, ensuring customer platforms run smoothly and efficiently. Every day will bring new challenges as you troubleshoot hardware and software issues across a variety of technologies, from networking gear to servers. You’ll install and configure operating systems, monitor system performance, and respond to alerts to maintain reliability and uptime.
Working as part of a collaborative team, you’ll provide 24/7 support on a rotating shift basis, gaining hands‑on experience and exposure to enterprise‑level technologies in a dynamic, fast‑growing environment. You’ll play a key role in ensuring our customers are happy by resolving technical problems quickly and professionally while keeping a calm, customer‑focused approach.
We want to hear from you if you:
- You have hardware experience, including Cisco networking gear (personal or enterprise level, if you’ve been building and troubleshooting computers for friends and family, we want to hear from you).
- You have experience or knowledge of OS installation.
- You have a strong understanding of customer service.
- You are able to work on a shift basis, 4 on 4 off (days and nights) as we provide support to our customers 24/7.
At Iomart we’re committed to creating a diverse and inclusive workplace. We also recognise your experience may not be perfectly aligned to all the criteria in the job ad. If you like the sound of this role, even if you don’t meet all the criteria, we encourage you to apply. You might just be the right fit for this or other roles.
What’s in it for me? Salary: £25-£28k (dependent on experience) + benefits.
Who you’ll be doing it for: iomart is the UK’s leading Secure Cloud Managed Services Provider. We are passionate about delivering Hybrid Cloud, Data Protection, Cyber Security and Secure Connectivity to over 9,000 organisations in the UK and globally. We have over 25 years of expertise in data centre and cloud services. Over 500 skilled professionals and turnover over £127m. Our HQ is in Glasgow and offices across the UK. We provide critical services across all public and private sectors.
What to do next: Please click apply if you like the sound of this. If you do not have an up‑to‑date CV or want to have a chat about the role first please feel free to contact me on careers@iomart.com. We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.
Data Centre Engineer in Maidenhead employer: iomart
Contact Detail:
iomart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Centre Engineer in Maidenhead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on iomart and their services. Understanding their mission and values will help you connect your skills to what they need, making you stand out as a candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to data centre operations and customer service. Think about your past experiences and how they relate to the role, so you can share relevant stories that showcase your skills.
✨Tip Number 3
Show your passion for tech! During the interview, let your enthusiasm for hardware and software shine through. Talk about any personal projects or troubleshooting experiences you've had, as this will demonstrate your hands-on knowledge and commitment to the field.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows good manners but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Data Centre Engineer in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hardware experience and any relevant skills, especially with Cisco networking gear. We want to see how your background aligns with the role, so don’t be shy about showcasing your troubleshooting skills!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about the Data Centre Engineer role. Share specific examples of your experience with OS installation or customer service, and let your personality shine through!
Show Your Passion for Technology: In your application, express your enthusiasm for working with enterprise-level technologies. We love candidates who are eager to learn and grow, so let us know how you stay updated on tech trends and developments.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team at iomart!
How to prepare for a job interview at iomart
✨Know Your Tech
Brush up on your hardware and software knowledge, especially around Cisco networking gear and operating systems. Be ready to discuss any personal projects or experiences you've had with troubleshooting and configuring systems, as this will show your hands-on experience.
✨Customer Service Focus
Since the role emphasises customer satisfaction, prepare examples of how you've handled technical issues in a customer-focused manner. Think about times when you resolved problems quickly while keeping a calm and professional attitude.
✨Shift Work Preparedness
Understand the shift pattern of 4 on 4 off and be ready to discuss your flexibility and willingness to work during these hours. It’s important to convey that you’re comfortable with the demands of a 24/7 support environment.
✨Cultural Fit
Research iomart's values and commitment to diversity and inclusion. Be prepared to share how your own values align with theirs and how you can contribute to a collaborative team environment. This shows that you’re not just a fit for the role, but for the company culture too.