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For Companies At a Glance
- Tasks: Support customers, manage renewals, and exceed expectations in a tech-driven environment.
- Company: Leading cloud services provider based in Glasgow with a focus on customer care.
- Benefits: Salary between £24,000-£28,000, uncapped commission, and additional benefits.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Positive attitude, passion for helping others, and interest in technology.
- Other info: Exciting opportunity for growth in the thriving IT sector.
The predicted salary is between 24000 - 28000 £ per year.
A leading cloud services provider in Glasgow seeks a Customer Care Executive to support customers across the Hosting UK brand. This role involves managing renewals, responding to enquiries, and exceeding customer expectations.
Ideal candidates enjoy helping others and have a positive attitude, while also having a keen interest in technology.
The salary ranges from £24,000 to £28,000 DOE, along with uncapped commission and benefits, offering a promising opportunity in the IT sector.
Renewals & Customer Care Specialist – Uncapped Commission in Glasgow employer: iomart
Contact Detail:
iomart Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals & Customer Care Specialist – Uncapped Commission in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or through mutual connections. A friendly chat can give us insights into the company culture and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer care and renewals. We should also think of examples from our past experiences that showcase our problem-solving skills and positive attitude.
✨Tip Number 3
Show off our tech-savviness! Brush up on the latest trends in cloud services and be ready to discuss how we can help customers navigate their needs. This will definitely impress the hiring team!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can keep us fresh in their minds. Plus, it shows we’re genuinely interested in joining their team!
We think you need these skills to ace Renewals & Customer Care Specialist – Uncapped Commission in Glasgow
Some tips for your application 🫡
Show Your Passion for Customer Care: When writing your application, let us know how much you enjoy helping others. Share specific examples of how you've gone above and beyond to support customers in the past. This will show us that you have the right attitude for the role!
Highlight Your Tech Savvy: Since we're a cloud services provider, it's important to demonstrate your interest in technology. Mention any relevant experience or skills you have with tech products or services, as this will help us see how you can fit into our team.
Tailor Your Application: Make sure to customise your application to match the job description. Use keywords from the posting, like 'renewals' and 'exceeding customer expectations', to show us that you understand what we're looking for in a candidate.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for both of us!
How to prepare for a job interview at iomart
✨Know Your Stuff
Make sure you research the company and its services thoroughly. Understand what they offer in terms of cloud solutions and how they support their customers. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Care Skills
Prepare examples from your past experiences where you've gone above and beyond for customers. Think about specific situations where you resolved issues or exceeded expectations. This will demonstrate your ability to thrive in a customer care role.
✨Be Tech-Savvy
Since this role involves technology, brush up on relevant tech trends and tools related to cloud services. Being able to discuss these topics will impress the interviewers and show that you're passionate about the industry.
✨Positive Attitude is Key
Exude positivity during the interview. Smile, maintain eye contact, and engage with the interviewers. A positive attitude can be contagious and will reflect your suitability for a role that revolves around helping others.
