At a Glance
- Tasks: Resolve cloud issues and optimise Azure services while mentoring junior engineers.
- Company: Join Atech, a leading Microsoft Partner in managed services.
- Benefits: Competitive salary, 34 days leave, remote work, and extensive training opportunities.
- Other info: Supportive culture with genuine opportunities for career growth.
- Why this job: Deepen your Azure expertise and shape the future of cloud services.
- Qualifications: Experience with Azure IaaS, Windows Server, and troubleshooting skills required.
The predicted salary is between 63000 - 77000 £ per year.
As a Senior Cloud Technician (Tier 2), you'll be a key part of delivering secure, high-performing cloud solutions for our customers. Acting as a senior escalation point within our Managed Services team, you'll tackle technical challenges across Azure, Windows Server, virtualisation, networking, and hybrid infrastructure environments.
Working closely with customers, engineers, and technical leads, you'll:
- Resolve cloud and infrastructure issues from investigation through to resolution
- Support and optimise Azure services, including IaaS workloads and Azure Virtual Desktop (AVD)
- Manage and maintain Windows Server and virtualised environments across customer estates
- Contribute to service improvement, and infrastructure enhancement initiatives
- Identify opportunities to improve reliability, performance, security, and operational efficiency
- Mentor junior engineers and share technical knowledge across the team
This is a great opportunity for an experienced infrastructure professional looking to deepen their Azure expertise, work with modern cloud technologies, and play a key role in shaping the future of our cloud services.
We want to hear from you if you:
Essential:
- Have hands-on experience supporting Microsoft Azure IaaS environments
- Have strong Windows Server administration and troubleshooting skills
- Have experience supporting Azure Virtual Desktop (AVD) environments, including FSLogix
- Are confident troubleshooting across cloud, hybrid, and on-premises infrastructure
- Have a solid understanding of networking and storage technologies
- Thrive on solving complex technical issues and seeing them through to resolution
- Enjoy collaborating with colleagues and delivering excellent service to customers
Desirable:
- Hold an AZ-104 (Microsoft Azure Administrator) certification, or are working towards one
- Have exposure to Linux administration, Infrastructure as Code (IaC), automation, or DevOps practices
- Have experience working within a Managed Service Provider (MSP) environment
- Have knowledge of ITIL principles and service management best practices
If you have relevant experience and are keen to develop your skills further, we encourage you to apply.
What's in it for me?
- Competitive salary and the opportunity to grow your career within a leading technology and cybersecurity business.
- Remote role with occasional travel to our London and Swindon offices required
- 34 days annual leave including bank holidays, plus your birthday off.
- 4x salary life assurance for added peace of mind.
- Enhanced family leave, including 26 weeks' full pay for maternity and adoption leave, and 3 weeks' full pay for paternity leave.
- Company pension scheme with employer contributions.
- 12 dedicated training days per year, plus full access to LinkedIn Learning to support your professional development.
- Flexible benefits platform offering Cycle to Work, Tech Scheme, gym membership discounts, retail savings, and more.
- Tax-efficient salary sacrifice electric vehicle scheme, making it easier and more affordable to drive a new EV.
- Health and wellbeing support, including healthcare cash plans and optional critical illness cover.
- Employee Assistance Programme (EAP) providing confidential support and counselling whenever you need it.
- A supportive, collaborative culture with genuine opportunities to learn, develop and progress your career.
Atech part of the Iomart Group is a highly accredited Microsoft Partner who delivers transformed technology with managed services. Our team of certified Microsoft experts align with your team to deliver an excellent service tailored to your individual needs, 24/7/365.
Our services support 25,000 users globally and proactively monitor 45,000+ devices in key areas: Azure Infrastructure Managed Service, Modern Workplace: Office 365, Microsoft 365, and Azure Virtual Desktop, Managed Security and SOC with Microsoft Defender, Sentinel.
We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.
Senior Cloud Technician employer: iomart Group
At iomart Group, we pride ourselves on being an exceptional employer, offering a dynamic work environment in the heart of Central London. Our culture fosters collaboration and innovation, providing employees with continuous growth opportunities and comprehensive training to excel in their roles. With a commitment to work-life balance and a supportive team atmosphere, we ensure that our Data Centre Engineers thrive while delivering top-notch service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Cloud Technician
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what iomart Group values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges iomart Group might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at iomart Group!
✨Direct Apply to iomart Group
Let's not forget to apply directly through the iomart Group website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Cloud Technician
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at iomart Group.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at iomart Group. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at iomart Group
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
