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- Tasks: Support customers by managing renewals and responding to queries.
- Company: Leading UK provider of cloud services with a vibrant team.
- Benefits: Salary of £24,000-£28,000 plus uncapped commission and benefits.
- Why this job: Kickstart your sales career while helping customers thrive.
- Qualifications: Customer service experience and a positive attitude required.
- Other info: Great opportunity for growth in a dynamic environment.
The predicted salary is between 24000 - 28000 £ per year.
A leading UK provider of cloud services is seeking a Customer Care Exec in Glasgow. In this role, you'll support customers by managing renewals, responding to queries, and handling support tickets.
Ideal candidates should have customer service experience and a positive attitude.
A salary range of £24,000-£28,000 DOE plus commission and benefits is offered.
If you're interested in a career in sales, apply now or reach out for more information.
Customer Care & Renewals Pro - Uncapped Commission in Glasgow employer: iomart Group
Contact Detail:
iomart Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care & Renewals Pro - Uncapped Commission in Glasgow
✨Tip Number 1
Get to know the company inside out! Research their cloud services and customer care approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with them, be ready to explain how your customer service experience can benefit their team. Keep it positive and enthusiastic – they want to see your passion!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Care & Renewals Pro - Uncapped Commission in Glasgow
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous customer service experience in your application. We want to see how you've handled queries and support tickets before, so share specific examples that showcase your skills!
Keep It Positive: A positive attitude is key for us at StudySmarter! When writing your application, let your enthusiasm shine through. Use upbeat language and express your eagerness to help customers and contribute to the team.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention why you’re interested in the Customer Care Exec position and how your background fits with our needs.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to provide all the necessary information we need to consider your application!
How to prepare for a job interview at iomart Group
✨Know Your Customer Care Basics
Brush up on your customer service skills and be ready to share examples of how you've handled queries or support tickets in the past. This role is all about supporting customers, so showing that you understand their needs will go a long way.
✨Show Off Your Positive Attitude
Since the job requires a positive attitude, make sure to convey enthusiasm during the interview. Smile, maintain eye contact, and express your passion for helping customers. A great attitude can set you apart from other candidates.
✨Familiarise Yourself with Cloud Services
Do some research on cloud services and the company’s offerings. Being knowledgeable about the industry will not only impress the interviewer but also help you answer questions more effectively and demonstrate your genuine interest in the role.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of the interview. This shows that you're engaged and interested in the position. You might ask about the team culture, training opportunities, or how success is measured in the role.
