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For Companies At a Glance
- Tasks: Join our datacentre team to resolve customer issues and manage equipment.
- Company: iomart is a leading UK Secure Cloud Managed Services Provider with 25 years of expertise.
- Benefits: Earn up to £27K plus benefits, with full training provided.
- Why this job: Gain diverse experience in IT while solving problems in a dynamic environment.
- Qualifications: Interest in computers, customer service skills, and basic OS admin knowledge required.
- Other info: We encourage applications from all backgrounds, even if you don't meet every criterion.
The predicted salary is between 21600 - 32400 £ per year.
What you\’ll be doing:
We are looking for a Data Centre Operations Engineer to join our datacentre team in Glasgow.
Working within our datacentres, our DCOEs are responsible for resolving a range of customer issues, which can include anything from deploying racks and configuring servers to running and terminating network cables.
As a DCOE you will also assist with installing and modifying data floor equipment, monitoring networks and servers and managing backups. Due to the varied nature of the role within iomart no two days are the same, and this will provide you with the opportunity to gain experience, and develop your knowledge, across a variety of different technologies and software.
Don’t have experience or knowledge of working within the IT industry? Don’t worry. Full training on everything you need to know will be provided.
If you have an interest in all things computers, want to work in a position that provides you with the opportunity to develop and love problem solving we would love to hear from you.
We want to hear from you if you:
- Have an interest in computers and IT
- Have exceptional customer service skills
- Have basic OS admin skills
- Are able to work shifts as we provide 24/7 support to our customers
At iomart we’re committed to creating a diverse and inclusive workplace. We also recognise your experience may not be perfectly aligned to all the criteria in the job ad. If you like the sound of this role, even if you don’t meet all the criteria, we encourage you to apply. You might just be the right fit for this or other roles.
What\’s in it for me?
Salary: Up to £27K DOE + Benefits
Who you\’ll be doing it for:
iomart is the UK’s leading Secure Cloud Managed Services Provider. We are passionate about delivering Hybrid Cloud, Data Protection, Cyber Security and Secure Connectivity to over 9,000 organisations in the UK and globally.
- We have over 25 years expertise in data centre and cloud services
- Over 500 skilled professionals and turnover over £127m
- Our HQ is in Glasgow and offices across the UK.
- We provide critical services across all public and private sectors
What to do next:
Please click apply if you like the sound of this. If you do not have an up to date CV or want to have a chat about the role first please feel free to contact me on
We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.
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Data Centre Operations Engineer employer: iomart Group
Contact Detail:
iomart Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Centre Operations Engineer
✨Tip Number 1
Familiarise yourself with basic networking concepts and server configurations. Understanding how data flows through a network and the role of servers will give you a solid foundation to discuss during your interview.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past experiences where you've resolved technical issues or provided excellent customer service. This will demonstrate your ability to handle the varied challenges of the role.
✨Tip Number 3
Research iomart and their services thoroughly. Being knowledgeable about their offerings, especially in cloud services and data protection, will help you align your answers with their business goals during the interview.
✨Tip Number 4
Be prepared to discuss your willingness to work shifts and your flexibility. Since the role requires 24/7 support, showing that you're adaptable and ready to take on this responsibility will make you a more attractive candidate.
We think you need these skills to ace Data Centre Operations Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Data Centre Operations Engineer. Familiarise yourself with tasks such as deploying racks, configuring servers, and managing backups, as this will help you tailor your application.
Highlight Relevant Skills: In your CV and cover letter, emphasise your interest in computers and IT, along with any customer service experience. Even if you lack direct experience, showcasing your problem-solving skills and willingness to learn can make a strong impression.
Craft a Tailored Cover Letter: Write a cover letter that specifically addresses the job description. Mention your enthusiasm for the role and how your skills align with the requirements. Don’t forget to express your eagerness to learn and grow within the company.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the IT industry.
How to prepare for a job interview at iomart Group
✨Show Your Passion for IT
Make sure to express your genuine interest in computers and IT during the interview. Share any personal projects or experiences that demonstrate your enthusiasm, even if they are not professional.
✨Highlight Customer Service Skills
Since exceptional customer service is crucial for this role, prepare examples of how you've successfully resolved issues or helped others in previous positions. This will show that you can handle customer interactions effectively.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss specific instances where you've tackled challenges or solved problems. This could be technical issues or even everyday situations, as it showcases your analytical thinking and adaptability.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company. Inquire about the technologies you'll be working with or the training provided. This shows your eagerness to learn and engage with the team.
