At a Glance
- Tasks: Manage on-site operations at our Maidenhead Data Centre and troubleshoot tech issues.
- Company: Join Iomart, the UK's leading Secure Cloud Managed Services Provider.
- Benefits: Competitive salary, benefits, and hands-on experience with enterprise-level tech.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Gain valuable skills while ensuring customer satisfaction in a dynamic environment.
- Qualifications: Experience with hardware, OS installation, and a strong customer service mindset.
The predicted salary is between 30000 - 40000 € per year.
What you’ll be doing:
We’re looking for talented people to join our growing team! In this role, you’ll take ownership of on‑site operations at our Maidenhead Data Centre, ensuring customer platforms run smoothly and efficiently. Every day will bring new challenges as you troubleshoot hardware and software issues across a variety of technologies, from networking gear to servers. You’ll install and configure operating systems, monitor system performance, and respond to alerts to maintain reliability and uptime.
Working as part of a collaborative team, you’ll provide 24/7 support on a rotating shift basis, gaining hands‑on experience and exposure to enterprise‑level technologies in a dynamic, fast‑growing environment. You’ll play a key role in ensuring our customers are happy by resolving technical problems quickly and professionally while keeping a calm, customer‑focused approach.
We want to hear from you if you:
- Have hardware experience, bonus if it includes Cisco networking gear.
- Have experience or knowledge of OS installation.
- Have a strong understanding of customer service.
- Can work on a shift basis, 4 on 4 off (day and night shifts) as we provide support 24/7.
At Iomart we’re committed to creating a diverse and inclusive workplace. We also recognise your experience may not be perfectly aligned to all the criteria in the job ad. If you like the sound of this role, even if you don’t meet all the criteria, we encourage you to apply. You might just be the right fit for this or other roles.
What’s in it for me? Salary: DOE + Benefits
Who you’ll be doing it for:
Iomart is the UK’s leading Secure Cloud Managed Services Provider. We are passionate about delivering Hybrid Cloud, Data Protection, Cyber Security and Secure Connectivity to over 9,000 organisations in the UK and globally. We have over 25 years expertise in data centre and cloud services. Over 600 skilled professionals and turnover over £143m. Our HQ is in Glasgow and offices across the UK. We provide critical services across all public and private sectors.
What to do next:
Please click apply if you like the sound of this role. If you do not have an up‑to‑date CV or want to have a chat about the role first, please feel free to contact me at careers@iomart.com. We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process, just let us know.
Data Centre Engineer employer: iomart Group
Iomart is an exceptional employer, offering a dynamic work environment at our Maidenhead Data Centre where you can thrive as a Data Centre Engineer. With a strong commitment to employee growth and a collaborative culture, we provide extensive training opportunities and exposure to cutting-edge technologies, all while ensuring a supportive atmosphere that values diversity and inclusion. Our competitive salary and benefits package, along with the chance to work on critical services for over 9,000 organisations, make Iomart a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Data Centre Engineer
✨Tip Number 1
Network like a pro! Attend industry meetups or online webinars related to data centres and cloud services. You never know who you might bump into that could help you land that dream job.
✨Tip Number 2
Show off your skills! If you’ve got hands-on experience with hardware or OS installation, consider creating a portfolio or a project showcase. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Prepare for the interview! Research common technical questions related to data centre operations and customer service scenarios. Practising your responses will help you feel more confident and ready to impress.
✨Tip Number 4
Don’t hesitate to apply through our website! Even if you don’t tick every box in the job description, we value diverse experiences. Just hit that apply button and let’s see if you’re the right fit!
We think you need these skills to ace Data Centre Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially with hardware and OS installation. We want to see how your skills align with the role of a Data Centre Engineer, so don’t be shy about showcasing your expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how your customer service skills can contribute to our team. Keep it friendly and professional – we love a good story!
Showcase Your Problem-Solving Skills:In your application, mention specific examples where you’ve successfully troubleshot technical issues. We’re looking for candidates who can think on their feet and keep a calm approach under pressure, so let us know how you’ve done this in the past.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team at Iomart!
How to prepare for a job interview at iomart Group
✨Know Your Tech
Brush up on your hardware and software knowledge, especially around Cisco networking gear and operating systems. Be ready to discuss your hands-on experience with these technologies, as it shows you’re prepared for the challenges of the role.
✨Customer Service Mindset
Since this role involves a strong customer service component, think of examples where you've successfully resolved technical issues while keeping a calm and professional approach. This will demonstrate your ability to handle pressure and maintain customer satisfaction.
✨Shift Work Preparedness
Be ready to talk about your flexibility with shift work. If you have experience working in a 24/7 environment, share that! It’s important to show that you can adapt to the demands of the job and are comfortable with the rotating shifts.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics, the technologies used, or the company culture at Iomart. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you.
