At a Glance
- Tasks: Manage on-site operations at our Maidenhead Data Centre and troubleshoot tech issues.
- Company: Join Iomart, the UK's leading Secure Cloud Managed Services Provider.
- Benefits: Competitive salary, benefits, and hands-on experience with enterprise-level technologies.
- Other info: Diverse and inclusive workplace with opportunities for growth.
- Why this job: Gain valuable skills while ensuring customer satisfaction in a dynamic environment.
- Qualifications: Experience with hardware, OS installation, and a strong customer service mindset.
The predicted salary is between 30000 - 40000 € per year.
What you’ll be doing: We’re looking for talented people to join our growing team! In this role, you’ll take ownership of on‑site operations at our Maidenhead Data Centre, ensuring customer platforms run smoothly and efficiently. Every day will bring new challenges as you troubleshoot hardware and software issues across a variety of technologies, from networking gear to servers. You’ll install and configure operating systems, monitor system performance, and respond to alerts to maintain reliability and uptime.
Working as part of a collaborative team, you’ll provide 24/7 support on a rotating shift basis, gaining hands‑on experience and exposure to enterprise‑level technologies in a dynamic, fast‑growing environment. You’ll play a key role in ensuring our customers are happy by resolving technical problems quickly and professionally while keeping a calm, customer‑focused approach.
We want to hear from you if you:
- Have hardware experience, bonus if it includes Cisco networking gear.
- Have experience or knowledge of OS installation.
- Have a strong understanding of customer service.
- Can work on a shift basis, 4 on 4 off (day and night shifts) as we provide support 24/7.
At Iomart we’re committed to creating a diverse and inclusive workplace. We also recognise your experience may not be perfectly aligned to all the criteria in the job ad. If you like the sound of this role, even if you don’t meet all the criteria, we encourage you to apply. You might just be the right fit for this or other roles.
What’s in it for me? Salary: DOE + Benefits
Who you’ll be doing it for: Iomart is the UK’s leading Secure Cloud Managed Services Provider. We are passionate about delivering Hybrid Cloud, Data Protection, Cyber Security and Secure Connectivity to over 9,000 organisations in the UK and globally. We have over 25 years expertise in data centre and cloud services. Over 600 skilled professionals and turnover over £143m. Our HQ is in Glasgow and offices across the UK. We provide critical services across all public and private sectors.
What to do next: Please click apply if you like the sound of this role. If you do not have an up‑to‑date CV or want to have a chat about the role first, please feel free to contact me at . We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process, just let us know.
Data Centre Engineer employer: iomart Group
Iomart is an exceptional employer, offering a dynamic work environment at our Maidenhead Data Centre where you can thrive as a Data Centre Engineer. With a strong commitment to employee growth and a collaborative culture, we provide 24/7 support opportunities that allow you to gain hands-on experience with enterprise-level technologies while ensuring customer satisfaction. Our inclusive workplace values diversity and encourages applicants from all backgrounds, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Data Centre Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at Iomart on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Data Centre Engineer role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss hardware troubleshooting, OS installation, and customer service scenarios. We want to see your passion for tech!
✨Tip Number 3
Showcase your problem-solving skills during the interview. Be ready to share examples of how you've tackled technical issues in the past. We love hearing about real-life experiences that demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, if you have any questions, feel free to reach out directly – we’re here to help you through the process.
We think you need these skills to ace Data Centre Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your hardware experience and any knowledge of OS installation. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant experience!
Show Off Your Customer Service Skills:Since customer satisfaction is key for us, include examples in your application that demonstrate your strong understanding of customer service. This will help us see how you can contribute to keeping our customers happy.
Be Honest About Your Experience:If you don’t meet every single criterion, don’t sweat it! We value potential and passion just as much as experience. Let us know what you bring to the table, even if it’s not a perfect match.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at iomart Group
✨Know Your Tech
Brush up on your hardware and software knowledge, especially around Cisco networking gear and operating systems. Be ready to discuss your hands-on experience with these technologies, as it shows you’re prepared for the challenges of the role.
✨Customer Service Focus
Since this role involves a lot of customer interaction, think about examples where you've provided excellent customer service. Prepare to share how you’ve resolved technical issues while keeping a calm and professional approach.
✨Shift Work Readiness
Understand the shift pattern of 4 on 4 off and be ready to discuss your flexibility and willingness to work during these hours. It’s important to show that you can adapt to a rotating schedule without compromising your performance.
✨Team Player Mindset
This position requires collaboration with a team, so think of instances where you’ve worked effectively in a group. Highlight your ability to communicate and support your colleagues, as teamwork is key in a fast-paced environment like a data centre.
