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- Tasks: Support events and digital projects, manage registrations, and ensure smooth communication.
- Company: Join the Institute of Materials, Minerals & Mining, a leader in sustainability and professional development.
- Benefits: Enjoy flexible working, competitive salary, generous holiday, and life assurance.
- Why this job: Be part of a dynamic team transforming the events landscape in a meaningful way.
- Qualifications: Strong admin skills, digital confidence, and excellent communication are essential.
- Other info: Diverse and inclusive workplace encouraging all to apply, regardless of qualifications.
The predicted salary is between 30000 - 30000 £ per year.
The Institute of Materials, Minerals & Mining (IOM3) is a professional membership organisation and registered charity, governed by a Royal Charter. With more than 150 years of history, we bring together a diverse global community working across the materials, minerals and mining sectors. We connect disciplines through 22 Technical Communities and support clear pathways to professional registration, including chartership. Our members benefit from expert-led content, mentoring and a collaborative professional network. As a leading voice for sustainability and circularity across the materials cycle, we support our community to make a lasting impact, within their field and beyond.
Role: Events & Digital Administrator
Reporting to: Head of Events
We welcome applications for part-time (around 4 days per week) or full-time. Supporting the high-level administrative and technical support for the IOM3 Events programme. This role is the first line of contact for all delegate communications and the lead operator for the IOM3 webinar programme. The Events & Digital Administrator will be joining our busy events team playing a vital role in ensuring data accuracy across our event systems and supporting the team through a major digital transformation project.
Duties will include, but are not limited to:
- Registration & Enquiry Management: Act as the primary point of contact for all delegate, speaker, and sponsor enquiries across our events portfolio. Manage the registration database, ensuring all attendee records are accurate and up to date. Monitor the shared inbox, resolving the majority of queries and escalating complex logistical issues to the Senior Event Project Managers or Head of Events when necessary. Take full ownership of the end-to-end administration of the webinar programme. Manage the webinar platform, including scheduling sessions, conducting speaker technical rehearsals, and live event hosting. Coordinate post-event recordings, delegate attendance data, and feedback surveys.
- Technical & App Support: Perform high-volume data entry and cleaning (formatting spreadsheets) for our mobile event apps. Upload speaker bios, headshots, and session descriptions into the app backend. Assist the Head of Events as required with User Acceptance Testing (UAT) for the new Digital Transformation (DX) project, following simple testing scripts to identify software bugs.
- Onsite & Logistics Support: Provide online and occasionally onsite support during events as required. Assist with the logistics for events, including coordinating badge printing data and signage lists. Support the team with administrative tasks for our event programme.
Person specification:
- Administration and IT skills including setting up and hosting webinars - essential
- Organisation and time management skills - essential
- Excellent written and verbal communication skills, internally and externally - essential
- Able to take ownership of projects and deliver on time using initiative - essential
- Able to work adaptably as part of a team - essential
- Methodical with excellent eye for detail and desire to work accurately - essential
- Ability to work on multiple projects simultaneously to tight deadlines - essential
- Digital confidence working with CRM, event apps etc - essential
- Knowledge/experience of events sector - desirable
- Commercial awareness - desirable
For more information or to apply, please contact Collette Marriott, Director of Business Support, recruitment@iom3.org by Wednesday 8 April 2026 at 17:00 BST. First round interviews will be held in person at our London Hub on Wednesday 15 April. Second round interviews will be held in person at our London Hub on Thursday 23 April. IOM3 offers an excellent package, including life assurance and generous holiday entitlement, flexible working and much more.
Don’t meet every requirement? Studies have shown that women, people of colour and those who are disabled (physical, invisible or neurodivergent conditions) are less likely to apply to jobs unless they meet every single qualification. IOM3 is a forward-looking, diverse and inclusive Institute, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the role description, we encourage you to apply anyway. You may just be the right candidate for this or other roles. Should you need reasonable adjustments, please do not hesitate to contact us to make suitable arrangements.
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Events & Digital Administrator employer: IOM3 (Institute of Materials, Minerals & Mining)
Contact Detail:
IOM3 (Institute of Materials, Minerals & Mining) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events & Digital Administrator
✨Tip Number 1
Get to know the IOM3 community! Research their events and digital initiatives. This will help you tailor your conversations during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for those interviews! Think about how your skills match the role of Events & Digital Administrator. Practice answering common questions and have examples ready to showcase your experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the IOM3 team. Don’t hesitate, get your application in!
We think you need these skills to ace Events & Digital Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that match the Events & Digital Administrator role. We want to see how your background aligns with our needs, so don’t hold back on showcasing your relevant experience!
Show Off Your Communication Skills: Since this role involves a lot of communication, both written and verbal, make sure your application reflects your ability to convey information clearly. Use concise language and check for any typos or errors – we love attention to detail!
Be Yourself: We’re looking for genuine candidates who are excited about the role. Don’t be afraid to let your personality shine through in your application. Share your passion for events and digital transformation – it’ll help us get to know you better!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at IOM3 (Institute of Materials, Minerals & Mining)
✨Know Your Events Inside Out
Before the interview, make sure you’re familiar with the types of events IOM3 hosts. Research their past events and understand their audience. This will help you demonstrate your enthusiasm and show that you’re genuinely interested in the role.
✨Show Off Your Tech Skills
Since the role involves managing webinars and using event apps, be prepared to discuss your technical skills. Bring examples of how you've successfully used similar platforms in the past, and if possible, practice using a webinar tool beforehand to feel confident.
✨Demonstrate Your Organisational Skills
The ability to juggle multiple tasks is crucial for this position. Prepare to share specific examples of how you’ve managed competing priorities in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Communicate Clearly and Confidently
As the first point of contact for delegates, strong communication skills are essential. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend to refine your verbal communication and ensure you come across as approachable and professional.