At a Glance
- Tasks: Lead a dynamic retail team, drive sales, and enhance customer experiences in our Edinburgh showroom.
- Company: Join IOLLA, an independent eyewear retailer with a passion for quality and design.
- Benefits: Competitive salary, private healthcare, generous leave, and exclusive discounts.
- Other info: Exciting growth opportunities and a culture of continuous learning.
- Why this job: Be part of a vibrant community and make a real impact on customer satisfaction.
- Qualifications: 2+ years retail management experience; optical knowledge is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Read all the information about this opportunity carefully, then use the application button below to send your CV and application.
Full-time - St James Quarter, Edinburgh
IOLLA is a direct to consumer, independent retailer of high quality eyewear; designed in house and enjoyed worldwide through our online and physical spaces. Our mission is to become the most popular prescription eyewear brand wherever we are, and we want you to help get us there!
We are delighted to share an amazing opportunity! We are excited to be recruiting for an experienced Retail Manager to join our incredible Edinburgh St James team, in the heart of Edinburgh City Centre. Our Retail Manager will lead our Edinburgh community, bringing both commercial acumen and genuine optical expertise to every aspect of the role.
What you'll do:
- Play the leading role within our retail store team, working collaboratively with your team to drive sales, customer experience and operational excellence - drawing on your optical knowledge to elevate the quality of every customer interaction.
- Demonstrate best practice and role model behaviours that bring our core values and service excellence to every IOLLA customer, every day.
- Confidently guide customers through lens choices, frame suitability, and prescription requirements, and inspire your team to do the same.
- Be committed to the continuous growth of your team, creating a culture where learning, development, and progression are part of everyday life.
- Be confident in identifying commercial opportunities that support the growth of the IOLLA brand, both internally and externally, including leveraging your optical knowledge to identify product gaps, training needs, and service improvements.
- Drive an exceptional brand experience, ensuring every customer looks and feels great in their new eyewear.
- Be the local community face of IOLLA, representing the brand and playing a key role in growing our Edinburgh city centre community - including building relationships with like-minded brands who share our passion for quality, design, and outstanding customer experience.
- Contribute to brand development by providing local market insights, customer trends, and product feedback.
- Drive and maintain exceptional visual merchandising at all times, ensuring the showroom is always presented to the highest standard.
- Lead your management team to effectively manage all aspects of day-to-day operations, including stock management and compliance with relevant Health Safety requirements.
Join our team because:
- You have at least 2 years experience as a retail manager, and thrive when working in a high volume, high footfall, fast paced environment overseeing a large team.
- Optical retail experience is preferred but not essential.
- You lead with confidence, building teams that are engaged, empowered, and consistently performing at their highest level.
- You are commercially minded and sales driven, with a proven track record of hitting and exceeding targets.
- You are self motivated and understand the importance of leading by example.
- You have a passion for style and keeping up to date on key seasonal trends.
- You have a spectacular ability to build great working relationships both internally and externally.
- You can drive performance and results and are organised and strategic in your approach.
- You thrive working in a team and can work independently, too.
- You take ownership for your own learning and embrace new challenges with a growth mindset.
What you'll get:
- A competitive salary.
- Excellent training, including all things optics.
- Discretionary reward and bonus each month.
- Enhanced annual leave with service.
- Annual leave purchase scheme.
- Private healthcare.
- Our Retail Trust partnership offers a host of benefits including an Employee Assistance programme and access to high street discounts, amongst many others!
- Complimentary eyewear.
- A generous friends and family discount.
- To work for a brand who are proud to be a Real Living Wage employer.
We can't wait to hear your story and look forward to meeting you!
Showroom Manager - Edinburgh (Not Specified) employer: IOLLA
IOLLA is an exceptional employer located in the vibrant St James Quarter of Edinburgh, offering a dynamic work environment where retail managers can thrive. With a strong commitment to employee growth, competitive salaries, and a range of benefits including private healthcare and generous discounts, IOLLA fosters a culture of learning and collaboration. Join a passionate team dedicated to delivering outstanding customer experiences while being part of a brand that values its employees as much as its customers.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Manager - Edinburgh (Not Specified)
✨Tip Number 1
Get to know the company inside out! Research IOLLA's values, products, and community involvement. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at IOLLA, giving you an edge over other candidates.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you've demonstrated leadership, sales success, or customer service excellence. This will help you shine during the interview and show how you align with IOLLA's mission.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Showroom Manager - Edinburgh (Not Specified)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Showroom Manager role. Highlight your retail management experience and any optical knowledge you have, as this will show us you're a great fit for the team.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about joining IOLLA. Share specific examples of how you've driven sales and improved customer experiences in previous roles, so we can see your potential impact on our Edinburgh community.
Show Your Personality:We love to see a bit of personality in applications! Don’t be afraid to let your enthusiasm for eyewear and retail shine through. This helps us get a sense of who you are beyond just your qualifications.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can review it promptly. We can't wait to hear from you!
How to prepare for a job interview at IOLLA
✨Know Your Stuff
Make sure you brush up on your optical knowledge before the interview. Understand the different types of lenses, frame styles, and how to guide customers through their choices. This will not only show your expertise but also demonstrate your commitment to providing excellent customer service.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team, drove sales, or improved customer experiences. Be ready to discuss how you can bring that same energy to the IOLLA team in Edinburgh.
✨Emphasise Community Engagement
IOLLA values community, so think about how you can contribute to building relationships with local brands and customers. Have some ideas ready on how you would represent the brand in Edinburgh and engage with the local community to drive brand loyalty.
✨Dress to Impress
As a Showroom Manager, you'll be the face of the brand, so make sure you dress smartly and stylishly for the interview. This not only reflects your understanding of the brand's aesthetic but also shows that you take the role seriously and are ready to inspire others with your style.
