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For Companies At a Glance
- Tasks: Lead the Finnieston showroom team to drive sales and deliver outstanding customer experiences.
- Company: IOLLA, an independent eyewear retailer with a mission to become the go-to brand.
- Benefits: Competitive salary, private healthcare, generous discounts, and enhanced annual leave.
- Why this job: Join a passionate team and make a real impact in the community while growing your career.
- Qualifications: 1+ year retail management experience and a passion for style and customer service.
- Other info: Exciting training opportunities and a supportive work environment await you!
The predicted salary is between 30000 - 42000 ÂŁ per year.
Overview
IOLLA is a direct to consumer, independent retailer of high quality eyewear; designed in house and enjoyed worldwide through our online and physical spaces. Our mission is to become the most popular prescription eyewear brand wherever we are, and we want you to help get us there! We are recruiting for an experienced retail and people focused manager to join our Finnieston team, in the West End of Glasgow. Our Retail Store Manager will lead our Finnieston team and community.
What you\’ll do
- Play the leading role within our Finnieston showroom, working collaboratively with the showroom team to drive sales, customer experience and operational excellence.
- Demonstrate best practice and role model behaviours that bring our core values and service excellence to every IOLLA customer, every day. Be passionate about delivering outstanding customer service; from welcoming a new customer to styling them into their perfect pair. Inspire and motivate your team to show up and deliver every day.
- Be confident in identifying commercial opportunities that support the growth of the IOLLA brand, both internally and externally.
- Be the local community face of IOLLA; you will represent IOLLA and play a key role in growing our IOLLA community in the heart of Finnieston.
- Seek local community opportunities for partnership, from local influencer partnerships to local groups and businesses to build relationships with.
- Contribute to brand development by providing local insights, trends and overall opportunities.
- Drive and maintain exceptional visual merchandising at all times, ensuring the showroom is always presented to the highest standard.
- Lead your management team to effectively manage all aspects of day to day operations, including stock management and Health & Safety.
What we’re looking for
- You have at least 1 year experience as a retail manager and can lead and inspire a team.
- You are self motivated and strive to \”make it happen\” every day.
- You have a passion for style and keeping up to date on key seasonal trends.
- You are a driven individual with a passion for delivering standout customer experiences.
- You have a spectacular ability to build great working relationships both internally and externally.
- You can drive performance and results and are organised and strategic in your approach.
- You thrive working in a team and can work independently, too.
- You take ownership for your own learning.
What you’ll get
- A competitive salary.
- Excellent training, including all things optics.
- Discretionary reward and bonus each month.
- Enhanced annual leave with service.
- Annual leave purchase scheme.
- Private healthcare.
- Our Retail Trust partnership offers a host of benefits including an Employee Assistance programme and access to high street discounts, amongst many others.
- Complimentary eyewear.
- A generous friends and family discount.
- To work for a brand who are proud to be a Real Living Wage employer.
This role is based in our IOLLA Argyle Street Showroom, Finnieston.
We can’t wait to hear your story and look forward to meeting you!
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Retail Store Manager Finnieston, Glasgow employer: IOLLA
Contact Detail:
IOLLA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager Finnieston, Glasgow
✨Tip Number 1
Get to know the IOLLA brand inside out! Familiarise yourself with their mission, values, and products. When you walk into that interview, you want to show them you’re not just another candidate, but someone who genuinely connects with what they stand for.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn, or even pop into the Finnieston showroom to chat with the team. Building relationships can give you insider info and make you stand out as a candidate who’s already engaged with the community.
✨Tip Number 3
Prepare some killer questions for your interview. Think about what you can ask that shows you’re not just interested in the role, but also in how you can contribute to the team and the local community. This will demonstrate your commitment to driving sales and enhancing customer experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Retail Store Manager Finnieston, Glasgow
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for eyewear and customer service shine through. We want to see how excited you are about the role and how you can contribute to our mission at IOLLA.
Tailor Your CV: Make sure to tailor your CV to highlight your retail management experience and any relevant skills. We love seeing how your past experiences align with what we’re looking for in a Retail Store Manager.
Be Authentic: Don’t be afraid to show your personality in your application. We value authenticity and want to get to know the real you. Share your story and what makes you a great fit for our Finnieston team!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at IOLLA
✨Know Your IOLLA Inside Out
Before the interview, make sure you research IOLLA thoroughly. Understand their mission, values, and what sets them apart in the eyewear market. This will not only show your genuine interest but also help you align your answers with their brand ethos.
✨Showcase Your Leadership Skills
As a Retail Store Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Be ready to discuss how you can bring that same energy to the Finnieston showroom.
✨Demonstrate Your Community Engagement
IOLLA values community involvement, so think of ways you've engaged with local businesses or influencers in the past. Share specific ideas on how you could build relationships within the Finnieston community to enhance the brand's presence.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service approach. Think about scenarios you might face in the role, such as handling difficult customers or managing stock issues, and prepare your responses to demonstrate your strategic thinking.