Showroom Manager Full-time - St James Quarter, Edinburgh IOLLA is a direct to consumer, independent retailer of high quality eyewear; designed in house and enjoyed worldwide through our online and physical spaces. Our mission is to become the most popular prescription eyewear brand wherever we are, and we want you to help get us there! We are excited to be recruiting for an experienced Retail Manager to join our incredible Edinburgh St James team, in the heart of Edinburgh City Centre. Our Retail Manager will lead our Edinburgh community, bringing both commercial acumen and genuine optical expertise to every aspect of the role. Play the leading role within our retail store team, working collaboratively with your team to drive sales, customer experience and operational excellence — drawing on your optical knowledge to elevate the quality of every customer interaction. Be confident in identifying commercial opportunities that support the growth of the IOLLA brand, both internally and externally, including leveraging your optical knowledge to identify product gaps, training needs, and service improvements. Drive an exceptional brand experience, ensuring every customer looks and feels great in their new eye wear. Be the local community face of IOLLA, representing the brand and playing a key role in growing our Edinburgh city centre community — including building relationships with like-minded brands who share our passion for quality, design, and outstanding customer experience. Contribute to brand development by providing local market insights, customer trends, and product feedback. Drive and maintain exceptional visual merchandising at all times, ensuring the showroom is always presented to the highest standard. Lead your management team to effectively manage all aspects of day-to-day operations, including stock management and compliance with relevant Health & Safety requirements. You have at least 2 years experience as a retail manager, and thrive when working in a high volume, high footfall, fast paced environment overseeing a large team. Optical retail experience is preferred but not essential. You lead with confidence, building teams that are engaged, empowered, and consistently performing at their highest level. You are commercially minded and sales driven, with a proven track record of hitting and exceeding targets You have a passion for style and keeping up to date on key seasonal trends You can drive performance and results and are organised and strategic in your approach. A competitive salary. Excellent training, including all things optics Discretionary reward and bonus each month Enhanced annual leave with service Annual leave purchase scheme Private healthcare Our Retail Trust partnership offers a host of benefits including an Employee Assistance programme and access to high street discounts, amongst many others! A generous friends and family discount To work for a brand who are proud to be a Real Living Wage employer
Locations
ScotlandMidlothian
