At a Glance
- Tasks: Lead a dynamic retail team, driving sales and enhancing customer experiences in our Edinburgh showroom.
- Company: Join IOLLA, a trendy eyewear brand with a mission to revolutionise prescription eyewear.
- Benefits: Enjoy competitive salary, private healthcare, generous leave, and exclusive discounts.
- Other info: Embrace a culture of growth, learning, and teamwork in a fast-paced environment.
- Why this job: Be part of a vibrant community, shaping the future of eyewear while developing your career.
- Qualifications: 2+ years retail management experience; optical knowledge is a plus but not essential.
The predicted salary is between 30000 - 40000 € per year.
Read all the information about this opportunity carefully, then use the application button below to send your CV and application.
Full-time - St James Quarter, Edinburgh
IOLLA is a direct to consumer, independent retailer of high quality eyewear; designed in house and enjoyed worldwide through our online and physical spaces. Our mission is to become the most popular prescription eyewear brand wherever we are, and we want you to help get us there!
We are delighted to share an amazing opportunity! We are excited to be recruiting for an experienced Retail Manager to join our incredible Edinburgh St James team, in the heart of Edinburgh City Centre. Our Retail Manager will lead our Edinburgh community, bringing both commercial acumen and genuine optical expertise to every aspect of the role.
What you'll do:
- Play the leading role within our retail store team, working collaboratively with your team to drive sales, customer experience and operational excellence - drawing on your optical knowledge to elevate the quality of every customer interaction.
- Demonstrate best practice and role model behaviours that bring our core values and service excellence to every IOLLA customer, every day.
- Confidently guide customers through lens choices, frame suitability, and prescription requirements, and inspire your team to do the same.
- Be committed to the continuous growth of your team, creating a culture where learning, development, and progression are part of everyday life.
- Be confident in identifying commercial opportunities that support the growth of the IOLLA brand, both internally and externally, including leveraging your optical knowledge to identify product gaps, training needs, and service improvements.
- Drive an exceptional brand experience, ensuring every customer looks and feels great in their new eyewear.
- Be the local community face of IOLLA, representing the brand and playing a key role in growing our Edinburgh city centre community - including building relationships with like-minded brands who share our passion for quality, design, and outstanding customer experience.
- Contribute to brand development by providing local market insights, customer trends, and product feedback.
- Drive and maintain exceptional visual merchandising at all times, ensuring the showroom is always presented to the highest standard.
- Lead your management team to effectively manage all aspects of day-to-day operations, including stock management and compliance with relevant Health & Safety requirements.
Join our team because:
- You have at least 2 years experience as a retail manager, and thrive when working in a high volume, high footfall, fast paced environment overseeing a large team. Optical retail experience is preferred but not essential.
- You lead with confidence, building teams that are engaged, empowered, and consistently performing at their highest level.
- You are commercially minded and sales driven, with a proven track record of hitting and exceeding targets.
- You are self motivated and understand the importance of leading by example.
- You have a passion for style and keeping up to date on key seasonal trends.
- You have a spectacular ability to build great working relationships both internally and externally.
- You can drive performance and results and are organised and strategic in your approach.
- You thrive working in a team and can work independently, too.
- You take ownership for your own learning and embrace new challenges with a growth mindset.
What you'll get:
- A competitive salary.
- Excellent training, including all things optics.
- Discretionary reward and bonus each month.
- Enhanced annual leave with service.
- Annual leave purchase scheme.
- Private healthcare.
- Our Retail Trust partnership offers a host of benefits including an Employee Assistance programme and access to high street discounts, amongst many others!
- Complimentary eyewear.
- A generous friends and family discount.
- To work for a brand who are proud to be a Real Living Wage employer.
We can't wait to hear your story and look forward to meeting you!
Showroom Manager (Not Specified) in Kensington employer: IOLLA
IOLLA is an exceptional employer, offering a vibrant work culture in the heart of Edinburgh's St James Quarter. With a commitment to employee growth and development, we provide comprehensive training, competitive salaries, and a range of benefits including private healthcare and generous discounts. Join us to be part of a passionate team dedicated to delivering outstanding customer experiences while enjoying the perks of working for a Real Living Wage employer.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Manager (Not Specified) in Kensington
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into IOLLA's mission, values, and products. This way, you can show how your experience aligns with their goals and demonstrate your passion for quality eyewear.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed as a Showroom Manager at IOLLA.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past where you've driven sales or improved customer experience. This will help you showcase your commercial acumen and leadership skills during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Showroom Manager (Not Specified) in Kensington
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Showroom Manager and help you tailor your CV and cover letter accordingly.
Show Off Your Experience:When writing your CV, highlight your retail management experience, especially in high-volume environments. We want to see how you've driven sales and built strong teams, so don’t hold back on those achievements!
Be Authentic in Your Cover Letter:Your cover letter is your chance to show us your personality! Share why you’re passionate about eyewear and how you can contribute to our mission at IOLLA. Make it personal and engaging – we love a good story!
Apply Through Our Website:Once you’ve polished your CV and cover letter, head over to our website to submit your application. It’s the best way to ensure it gets to us directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at IOLLA
✨Know Your Stuff
Make sure you brush up on your optical knowledge before the interview. Understand the different types of lenses, frame styles, and how to guide customers through their choices. This will not only show your expertise but also demonstrate your commitment to providing an exceptional customer experience.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team, drove sales, or improved customer service. Be ready to discuss how you can bring that same energy to IOLLA and help grow the Edinburgh community.
✨Be Commercially Savvy
Familiarise yourself with IOLLA's brand and its position in the market. Think about potential commercial opportunities you could identify and how you would leverage your experience to drive sales and improve service. Showing that you understand the business side of retail will set you apart.
✨Engage with the Brand Values
IOLLA is all about quality, design, and outstanding customer experience. Be prepared to discuss how your personal values align with theirs. Share your passion for style and how you keep up with seasonal trends, as this will resonate well with the interviewers.
