At a Glance
- Tasks: Lead a dynamic retail team, driving sales and enhancing customer experiences in our Edinburgh showroom.
- Company: Join IOLLA, an independent eyewear retailer with a passion for quality and design.
- Benefits: Enjoy competitive salary, private healthcare, generous leave, and exclusive discounts.
- Other info: Join a supportive team culture focused on learning, development, and community engagement.
- Why this job: Be the face of IOLLA in Edinburgh, making a real impact on customer satisfaction and brand growth.
- Qualifications: 2+ years retail management experience; optical knowledge is a plus but not essential.
The predicted salary is between 30000 - 40000 £ per year.
Read all the information about this opportunity carefully, then use the application button below to send your CV and application.
Full-time - St James Quarter, Edinburgh
IOLLA is a direct to consumer, independent retailer of high quality eyewear; designed in house and enjoyed worldwide through our online and physical spaces. Our mission is to become the most popular prescription eyewear brand wherever we are, and we want you to help get us there!
We are delighted to share an amazing opportunity! We are excited to be recruiting for an experienced Retail Manager to join our incredible Edinburgh St James team, in the heart of Edinburgh City Centre. Our Retail Manager will lead our Edinburgh community, bringing both commercial acumen and genuine optical expertise to every aspect of the role.
What you'll do:
- Play the leading role within our retail store team, working collaboratively with your team to drive sales, customer experience and operational excellence - drawing on your optical knowledge to elevate the quality of every customer interaction.
- Demonstrate best practice and role model behaviours that bring our core values and service excellence to every IOLLA customer, every day.
- Confidently guide customers through lens choices, frame suitability, and prescription requirements, and inspire your team to do the same.
- Be committed to the continuous growth of your team, creating a culture where learning, development, and progression are part of everyday life.
- Be confident in identifying commercial opportunities that support the growth of the IOLLA brand, both internally and externally, including leveraging your optical knowledge to identify product gaps, training needs, and service improvements.
- Drive an exceptional brand experience, ensuring every customer looks and feels great in their new eyewear.
- Be the local community face of IOLLA, representing the brand and playing a key role in growing our Edinburgh city centre community - including building relationships with like-minded brands who share our passion for quality, design, and outstanding customer experience.
- Contribute to brand development by providing local market insights, customer trends, and product feedback.
- Drive and maintain exceptional visual merchandising at all times, ensuring the showroom is always presented to the highest standard.
- Lead your management team to effectively manage all aspects of day-to-day operations, including stock management and compliance with relevant Health & Safety requirements.
Join our team because:
- You have at least 2 years experience as a retail manager, and thrive when working in a high volume, high footfall, fast paced environment overseeing a large team. Optical retail experience is preferred but not essential.
- You lead with confidence, building teams that are engaged, empowered, and consistently performing at their highest level.
- You are commercially minded and sales driven, with a proven track record of hitting and exceeding targets.
- You are self motivated and understand the importance of leading by example.
- You have a passion for style and keeping up to date on key seasonal trends.
- You have a spectacular ability to build great working relationships both internally and externally.
- You can drive performance and results and are organised and strategic in your approach.
- You thrive working in a team and can work independently, too.
- You take ownership for your own learning and embrace new challenges with a growth mindset.
What you'll get:
- A competitive salary.
- Excellent training, including all things optics.
- Discretionary reward and bonus each month.
- Enhanced annual leave with service.
- Annual leave purchase scheme.
- Private healthcare.
- Our Retail Trust partnership offers a host of benefits including an Employee Assistance programme and access to high street discounts, amongst many others!
- Complimentary eyewear.
- A generous friends and family discount.
- To work for a brand who are proud to be a Real Living Wage employer.
We can't wait to hear your story and look forward to meeting you!
Showroom Manager - Edinburgh (Not Specified) in Kensington employer: IOLLA
IOLLA is an exceptional employer located in the vibrant St James Quarter of Edinburgh, offering a dynamic work environment where retail managers can thrive. With a strong commitment to employee growth, IOLLA provides comprehensive training, competitive salaries, and a range of benefits including private healthcare and generous discounts on eyewear. Join a passionate team dedicated to delivering outstanding customer experiences while fostering a culture of learning and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Showroom Manager - Edinburgh (Not Specified) in Kensington
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join relevant groups on social media, and don’t be shy to reach out to current employees at IOLLA. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for that interview! Research IOLLA’s values and mission, and think about how your experience aligns with their goals. Practice common interview questions and come up with examples that showcase your leadership and retail expertise.
✨Tip Number 3
Show your passion for eyewear! When you get the chance to chat with someone from IOLLA, let your enthusiasm shine through. Talk about your favourite styles, trends, or even your own experiences with eyewear. It’ll show you’re genuinely interested in the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the IOLLA team. So, hit that application button and let’s get you one step closer to that showroom manager role!
We think you need these skills to ace Showroom Manager - Edinburgh (Not Specified) in Kensington
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Showroom Manager role. Highlight your retail management experience and any optical knowledge you have, as this will show us you're a great fit for our team.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about joining IOLLA. Share specific examples of how you've driven sales and improved customer experiences in your previous roles – we love hearing about your successes!
Show Your Personality:We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Whether it’s your passion for eyewear or your knack for building relationships, make sure we see what makes you unique.
Apply Through Our Website:For the best chance of success, apply directly through our website. This ensures your application gets to the right people quickly, and we can’t wait to read your story and see how you can contribute to our Edinburgh team!
How to prepare for a job interview at IOLLA
✨Know Your Stuff
Make sure you brush up on your optical knowledge before the interview. Understand the different types of lenses, frame styles, and how to guide customers through their choices. This will not only show your expertise but also demonstrate your commitment to providing excellent customer service.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team, drove sales, or improved customer experience. Be ready to discuss how you can bring that same energy to IOLLA and help grow the Edinburgh community.
✨Be Commercially Savvy
Familiarise yourself with IOLLA's brand values and current market trends. Be prepared to discuss how you can identify commercial opportunities and contribute to the brand's growth. Showing that you understand the business side of retail will set you apart from other candidates.
✨Engage with the Brand
Research IOLLA’s mission and values, and think about how they resonate with you. During the interview, express your passion for eyewear and style, and share any ideas you have for enhancing the customer experience. This will show that you're not just looking for a job, but that you genuinely want to be part of the IOLLA family.
