At a Glance
- Tasks: Lead a dynamic retail team, driving sales and enhancing customer experiences in eyewear.
- Company: IOLLA, an independent retailer of stylish, high-quality eyewear.
- Benefits: Competitive salary, private healthcare, generous discounts, and excellent training.
- Other info: Be part of a vibrant team with growth opportunities and a focus on style.
- Why this job: Join us to shape the future of eyewear and make a real impact in your community.
- Qualifications: 2+ years in retail management; optical experience is a plus but not essential.
The predicted salary is between 30000 - 40000 £ per year.
IOLLA is a direct to consumer, independent retailer of high quality eyewear; designed in house and enjoyed worldwide through our online and physical spaces. Our mission is to become the most popular prescription eyewear brand wherever we are, and we want you to help get us there!
What You'll Do
- Play the leading role within our retail store team, working collaboratively with your team to drive sales, customer experience and operational excellence — drawing on your optical knowledge to elevate the quality of every customer interaction.
- Demonstrate best practice and role model behaviours that bring our core values and service excellence to every IOLLA customer, every day.
- Confidently guide customers through lens choices, frame suitability, and prescription requirements, and inspire your team to do the same.
- Be committed to the continuous growth of your team, creating a culture where learning, development, and progression are part of everyday life.
- Be confident in identifying commercial opportunities that support the growth of the IOLLA brand, both internally and externally, including leveraging your optical knowledge to identify product gaps, training needs, and service improvements.
- Drive an exceptional brand experience, ensuring every customer looks and feels great in their new eyewear.
- Be the local community face of IOLLA, representing the brand and playing a key role in growing our Glasgow city centre community — including building relationships with like-minded brands who share our passion for quality, design, and outstanding customer experience.
- Contribute to brand development by providing local market insights, customer trends, and product feedback.
- Drive and maintain exceptional visual merchandising at all times, ensuring the showroom is always presented to the highest standard.
- Lead your management team to effectively manage all aspects of day-to-day operations, including stock management and compliance with relevant Health & Safety requirements.
Join Our Team Because
- You have at least 2 years experience as a retail manager, and thrive when working in a high volume, high footfall, fast paced environment overseeing a large team. Optical retail experience is preferred but not essential.
- You lead with confidence, building teams that are engaged, empowered, and consistently performing at their highest level.
- You are commercially minded and sales driven, with a proven track record of hitting and exceeding targets.
- You are self motivated and understand the importance of leading by example.
- You have a passion for style and keeping up to date on key seasonal trends.
- You have a spectacular ability to build great working relationships both internally and externally.
- You can drive performance and results and are organised and strategic in your approach.
- You thrive working in a team and can work independently, too.
- You take ownership for your own learning and embrace new challenges with a growth mindset.
What You'll Get
- A competitive salary.
- Excellent training, including all things optics.
- Discretionary reward and bonus each month.
- Enhanced annual leave with service.
- Annual leave purchase scheme.
- Private healthcare.
- Our Retail Trust partnership offers a host of benefits including an Employee Assistance programme and access to high street discounts, amongst many others!
- Complimentary eyewear.
- A generous friends and family discount.
- To work for a brand who are proud to be a Real Living Wage employer.
This role is based in our IOLLA West George Street Showroom, Edinburgh. We can’t wait to hear your story and look forward to meeting you!
Optical Showroom Manager in Glasgow employer: IOLLA
IOLLA is an exceptional employer that fosters a vibrant and collaborative work culture, where your contributions directly impact the growth of our brand in the heart of Glasgow. With a commitment to employee development, we offer comprehensive training, competitive salaries, and unique benefits such as private healthcare and generous discounts on eyewear. Join us in creating outstanding customer experiences while being part of a community that values quality, design, and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Optical Showroom Manager in Glasgow
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive into IOLLA's mission and values. Show us that you’re not just another candidate but someone who genuinely connects with our vision of delivering exceptional eyewear experiences.
✨Tip Number 2
Practice your pitch! Be ready to share your retail management successes and how you've driven sales in previous roles. We want to hear about your strategies and how you can bring that energy to our team.
✨Tip Number 3
Network like a pro! Reach out to current or former IOLLA employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it shows us you’re proactive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Optical Showroom Manager in Glasgow
Some tips for your application 🫡
Show Your Passion for Eyewear:When you're writing your application, let your love for eyewear shine through! Talk about what excites you about the industry and how you can contribute to IOLLA's mission of becoming the go-to brand for prescription eyewear.
Highlight Your Team Leadership Skills:We want to see how you've led teams in the past. Share specific examples of how you've motivated your team, driven sales, and created a positive work environment. This will show us that you’re ready to take on the role of Optical Showroom Manager!
Be Commercially Savvy:Make sure to mention any experience you have with identifying commercial opportunities. Whether it’s spotting trends or suggesting product improvements, we love candidates who think strategically about growth and customer experience.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to read your story!
How to prepare for a job interview at IOLLA
✨Know Your Optical Stuff
Brush up on your optical knowledge before the interview. Be ready to discuss lens choices, frame suitability, and prescription requirements. This will show that you’re not just a retail manager but someone who can elevate customer interactions with expertise.
✨Showcase Your Leadership Skills
Prepare examples of how you've built and led successful teams in the past. Highlight your ability to engage and empower your team, as well as how you’ve driven performance and results. This is key for a role that requires leading a large team.
✨Understand the Brand and Community
Familiarise yourself with IOLLA’s mission and values. Think about how you can contribute to building relationships within the Glasgow community and enhancing the brand experience. Showing that you align with their vision will set you apart.
✨Be Ready to Discuss Sales Strategies
Come prepared with ideas on how to identify commercial opportunities and improve service. Think about past experiences where you’ve successfully driven sales or improved customer experience, as this will demonstrate your commercial mindset.
