At a Glance
- Tasks: Lead and inspire teams while ensuring smooth optical operations and exceptional product quality.
- Company: Join IOLLA, a forward-thinking eyewear brand with a vibrant team culture.
- Benefits: Competitive salary, training, bonuses, enhanced leave, private healthcare, and discounts.
- Other info: Enjoy a supportive workplace that values innovation and teamwork.
- Why this job: Make a real impact in a dynamic environment while developing your optical expertise.
- Qualifications: Qualified Dispensing Optician or equivalent experience with strong leadership skills.
The predicted salary is between 36000 - 60000 £ per year.
At IOLLA, we’re looking for a Dispensing Optician or Experienced Optical Assistant to join our HQ team at Supervisor level. The Supervisor should be a detail-oriented individual with strong work ethics and exceptional leadership skills to effectively guide and inspire our passionate teams. You’ll support our Workshop and Customer Support teams with your optical advice and expertise.
IOLLA HQ is an excellent environment to use the optical skills you have in a different way and environment. You’ll be supporting internal operations rather than being customer facing, and you’ll connect with our team members across the business to help them deliver the best service possible to our customers.
The Optical Supervisor is crucial in ensuring the seamless daily operation of our central functions. Working closely with the Workshop Manager, this role coordinates manufacturing, logistics, and order processing activities, guaranteeing every customer receives an exceptional IOLLA product and experience. This position bridges our experienced workshop and customer support teams, so you will also support our Customer Support team hands-on with optical advice and your expertise.
What you will do:
- Living and representing IOLLA's company values, being a motivational and positive presence within our teams.
- Overseeing and assisting in the planning, coordination and supervision of our day-to-day functions.
- Monitoring the production process to ensure targeted SLAs are met, including providing support for workshop processes when necessary.
- Assist with stock and lens inventory management, ensuring all optical products meet compliance and safety standards.
- Analysing and interpreting operational data to identify trends, areas for improvement, and inform strategic decision-making.
- Developing and implementing operational policies and procedures to optimise efficiency and productivity.
- Collaborating with other departments to ensure smooth cross-functional operations and project delivery.
- Ensuring exemplary quality of work standards are maintained.
- Maintain a safe and clean working environment, ensuring that all team members follow health and safety procedures within the workspace.
- Managing stock returns, lens returns and returns invoicing.
- Working closely with the Workshop Manager to manage and up-skill the Central Operations team.
- Building rotas and resource planning to predict human resource needs based on capacity planning.
- Delivery of effective 1-2-1s, performance management and all aspects of the day-to-day people management processes.
- Continuously seek out new and innovative ways to improve efficiencies.
- Staying up-to-date with industry best practices and new technologies to continuously improve central operations.
- Leading by example to embed new processes and ways of working.
- Communicating effectively with suppliers and internal stakeholders.
About you:
- A qualified Dispensing Optician (FBDO) or equivalent experience within an optical practice, optical retail, manufacturing or eyewear operations.
- A leader who demonstrates strong interpersonal skills.
- Excellent communication skills with an ability to build relationships with all internal/external stakeholders.
- Strong organisational capabilities and effective time management.
- Ability to prioritise tasks and problem solve, with a capacity to think outside the box to find solutions.
- Great at working with others - building effective departmental and stakeholder relationships.
- Agile - flexing responsively to change with a positive approach.
- Thrives in a busy, multi-tasking, fast-paced environment.
- A can-do attitude - we work as a team at IOLLA.
- Highly self-motivated and enjoys working autonomously.
- Proficient in Google suite applications.
What you will get:
- A competitive salary.
- Excellent training and development.
- Discretionary bonus.
- Enhanced annual leave with service.
- Annual leave purchase scheme.
- Private healthcare.
- Our Retail Trust partnership offers a host of benefits including an Employee Assistance programme and access to high street discounts, amongst many others!
- Complimentary eyewear.
- A generous friends and family discount.
- To work for a brand who are proud to be a Real Living Wage employer.
Want to join our team as our new Dispensing Optician? Then we’d love to hear about you!
Dispensing Optician in Glasgow employer: Iolla
IOLLA is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about customer service in the optical retail sector. Located in the bustling St James Quarter, we offer competitive benefits including the Real Living Wage, staff discounts, and comprehensive training in optics, ensuring our team members thrive both personally and professionally while delivering outstanding brand experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Dispensing Optician in Glasgow
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Iolla.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Iolla.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Iolla, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Dispensing Optician in Glasgow
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Iolla.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Iolla.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Iolla. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Iolla. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Iolla
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Iolla’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
