At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences in our vibrant Aberdeen showroom.
- Company: IOLLA, an independent eyewear retailer with a passion for style and quality.
- Benefits: Competitive salary, enhanced leave, discounts, and complimentary eyewear.
- Other info: Be part of a community-focused brand that values your contributions.
- Why this job: Join us to inspire others and make eyewear shopping a better experience!
- Qualifications: 1 year retail experience, preferably in optical, with a flair for fashion.
The predicted salary is between 25000 - 30000 £ per year.
IOLLA is a direct to consumer, independent retailer of high quality eyewear; designed in house and enjoyed worldwide through our online and physical spaces. Our mission is to become the most popular prescription eyewear brand wherever we are, and we want you to help get us there!
We’re looking for an inspiring and motivated Optical Showroom Supervisor who loves working with people and inspiring a team to deliver a spectacular customer experience in our new and amazing Aberdeen showroom. A passion for eyewear, fashion and exceeding customer expectations is a must!
What You’ll Do
- Play an integral role within our retail store team, working collaboratively as part of the management team to achieve sales, an outstanding end to end customer experience and operational excellence.
- Lead and inspire the team to be their best, supporting with team training and always role modelling a customer first mindset.
- Take shared responsibility for opening/closing the store, ensuring that all operational processes have been followed.
- Assist with visual merchandising to ensure the showroom always looks its best, applying commercial knowledge and insights to make positive changes and maintain IOLLA's high standards.
- Support with all aspects of Store Operations; rota planning, stock management and Health & Safety.
- Contribute towards building an IOLLA Community within Aberdeen; support showroom events and happenings, and help spread the word that there really is 'a better way to buy eyewear!'.
Join Our Team Because
- You have at least 1 year of experience in a retail role and thrive in a fast paced, customer-focused environment (Optical retail experience is essential).
- You have a passion for style and keeping up to date on key seasonal trends.
- You can lead by example and support others in delivering their best work.
- You enjoy delivering an outstanding customer experience and build rapport naturally.
- You can drive performance and results.
- You thrive working in a team and can work independently, too.
What You’ll Get
- A competitive salary.
- Enhanced annual leave with service.
- Annual leave purchase scheme.
- Our Retail Trust partnership offers a host of benefits including an Employee Assistance programme and access to high street discounts, amongst many others!
- Complimentary eyewear.
- A generous friends and family discount.
- To work for a brand who are proud to be a Real Living Wage employer.
We can’t wait to hear your story and look forward to meeting you!
Optical Showroom Supervisor in Aberdeen employer: IOLLA
IOLLA is an exceptional employer that prioritises a vibrant work culture and employee development, making it an ideal place for those passionate about customer service in the optical retail sector. Located in the bustling St James Quarter, we offer competitive benefits including the Real Living Wage, staff discounts, and comprehensive training in optics, ensuring our team members thrive both personally and professionally while delivering outstanding brand experiences.
