At a Glance
- Tasks: Join our team to provide essential support and ensure smooth daily operations.
- Company: ioda Limited is a dynamic training and consultancy firm focused on people-first development solutions.
- Benefits: Enjoy a supportive team, flexible working, and opportunities for career growth in a modern office.
- Other info: Located just off the A64, we prioritise equality, diversity, and a positive workplace culture.
- Why this job: Make a real impact while thriving in a fun, inclusive environment that values your contributions.
- Qualifications: Proficiency in Microsoft Office and strong communication skills are essential; experience is a plus.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a highly motivated Business Support Team Member to join our friendly and busy team. This is a fantastic opportunity for someone who thrives in a fast-paced office environment and wants to make a real impact by supporting both colleagues and clients to achieve their best.
This role requires someone who is adaptable, detail-oriented, organised, and confident using their initiative. You will be at the heart of day-to-day operations, ensuring the smooth delivery of our services and contributing to our overall business efficiency.
Key Responsibilities:
- Provide daily proactive administrative support to internal teams and external clients & learners
- Use Microsoft Office applications to produce documents, reports and presentations
- Maintain and update internal systems and shared resources (e.g. SharePoint, Bud, ACT!, HubSpot)
- Liaise with clients and delegates via email, phone, and video platforms
- Assist in the coordination of training programmes and client events
- First point of contact for phone calls and visitors to the office
- Maintain confidentiality, professionalism and a high standard of customer care
- Support the wider team with data input, analysis, and general office tasks as needed
Essential Requirements:
- Proficiency in Microsoft Word, Excel, PowerPoint, SharePoint, Office 365, Teams/Zoom
- Excellent communication skills, both written and verbal
- Strong organisational skills and attention to detail
- Ability to work under pressure and manage multiple & changing priorities
- Demonstrate initiative, reliability, and a team-first attitude
- Discretion, empathy, and the ability to manage confidential information
Desirable, but not essential, Experience:
- Previous experience working in an office or support role
- Familiarity with management information systems
- Understanding of Trailblazer Apprenticeships
- Experience with data entry, analysis, and reporting
- Tech-Savvy and AI knowledge
What We Offer:
- A supportive, inclusive, and humour-filled team environment
- Modern, self-contained countryside offices with free parking
- Located just one minute off the A64 between Leeds and York
- Opportunities for career growth and development
- Flexible and family-friendly working considered
- Commitment to equality, diversity, and inclusion
About Us:
At ioda Limited, we’re not your typical training and consultancy company. We’re a team of passionate, like-minded professionals based in Tadcaster, North Yorkshire, who believe in making a difference through innovative, engaging, and people-first development solutions. We specialise in Leadership & Management Development, Equality, Diversity & Inclusion, Coaching & Mentoring, Personal Effectiveness, and Trailblazer Apprenticeships.
We pride ourselves on creating a positive, inclusive environment where everyone has a voice and contributes to the ongoing success and direction of our business. With career progression opportunities available, now is a great time to join our growing organisation.
Business Support in York employer: ioda Ltd
At ioda Limited, we pride ourselves on fostering a supportive and inclusive work culture that values humour and collaboration. Located in the picturesque countryside of Tadcaster, North Yorkshire, our modern offices offer free parking and a flexible, family-friendly environment. With ample opportunities for career growth and a commitment to equality, diversity, and inclusion, we empower our Business Support Team Members to make a meaningful impact while enjoying a rewarding and dynamic workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support in York
✨Tip Number 1
Familiarise yourself with the tools and software mentioned in the job description, especially Microsoft Office applications and any management information systems like SharePoint or HubSpot. Being able to demonstrate your proficiency in these tools during the interview will show that you're ready to hit the ground running.
✨Tip Number 2
Prepare examples of how you've successfully managed multiple priorities in a fast-paced environment. This role requires strong organisational skills, so having specific instances ready to discuss will highlight your ability to thrive under pressure.
✨Tip Number 3
Research ioda Limited and their approach to training and consultancy. Understanding their values around equality, diversity, and inclusion will help you align your answers with their company culture during the interview.
✨Tip Number 4
Practice your communication skills, both verbal and written. Since you'll be liaising with clients and colleagues, being articulate and confident in your interactions will be crucial. Consider role-playing common scenarios you might encounter in the role.
We think you need these skills to ace Business Support in York
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Business Support role. Emphasise your proficiency in Microsoft Office applications and any previous office or support roles you've held.
Craft a Compelling Cover Letter:Write a cover letter that showcases your motivation for applying to this specific position. Mention how your organisational skills and attention to detail will contribute to the team’s success and how you thrive in fast-paced environments.
Highlight Communication Skills:In your application, provide examples of your excellent written and verbal communication skills. This could include experiences where you successfully liaised with clients or managed confidential information.
Showcase Initiative and Adaptability:Demonstrate your ability to take initiative and adapt to changing priorities. Include specific instances from your past work where you successfully managed multiple tasks or contributed to team projects.
How to prepare for a job interview at ioda Ltd
✨Showcase Your Organisational Skills
As a Business Support Team Member, you'll need to demonstrate your ability to stay organised. Prepare examples of how you've managed multiple tasks or projects in the past, and be ready to discuss your methods for prioritising work under pressure.
✨Familiarise Yourself with Microsoft Office
Since proficiency in Microsoft Office applications is essential, brush up on your skills in Word, Excel, and PowerPoint. Consider preparing a sample document or presentation to showcase your abilities during the interview.
✨Emphasise Your Communication Skills
Excellent communication is key in this role. Be prepared to discuss how you've effectively communicated with colleagues and clients in previous positions, whether through email, phone, or face-to-face interactions.
✨Demonstrate Initiative and Adaptability
The role requires someone who can take the initiative and adapt to changing priorities. Think of instances where you've proactively solved problems or adapted to new situations, and be ready to share these stories.
