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- Tasks: Lead user research activities and translate insights into strategic decisions.
- Company: User Centred Design Consultancy focused on government projects.
- Benefits: £500 p/d, largely remote work, with potential for extension.
- Other info: Collaborative agile environment with opportunities to influence strategy.
- Why this job: Make a real impact on data-sharing products across government departments.
- Qualifications: Active SC Clearance and experience in complex user research environments.
Any additional information you require for this job can be found in the below text. Make sure to read thoroughly, then apply.
£500 p/d Outside IR35
Initial 3 month contract with a 6 month extension likely. Largely remote with some expensed travel.
Overview: iO Associates are working on an exclusive basis with a User Centred Design Consultancy to search for 2 x experienced SC Cleared User Researchers for 2 x discovery phase workstreams for a data-sharing product spanning two government departments. The product will inform and shape operational strategy, requiring a strong understanding of complex, sensitive environments and stakeholder landscapes.
Key Responsibilities:- Lead and deliver end-to-end user research activities during discovery.
- Design and execute appropriate research methods (e.g. interviews, contextual enquiries, workshops).
- Engage with a wide range of stakeholders, including operational users, policy, and technical teams.
- Translate complex user needs into clear, actionable insights.
- Support the definition of user journeys, pain points, and opportunities across departmental boundaries.
- Present findings in a compelling and accessible way to inform strategic decision-making.
- Collaborate closely with product, design, and delivery teams in an agile environment.
- Active SC Clearance (UKSV Security Clearance).
- Proven experience delivering user research in government or highly secure environments.
- Strong discovery-phase experience, particularly in complex or cross-organisational services.
- Ability to work with sensitive data and navigate constrained research environments.
- Experience influencing senior stakeholders and shaping strategy through insights.
- Excellent communication, facilitation, and storytelling skills.
- Experience working on data-sharing, interoperability, or cross-departmental services.
- Familiarity with GDS standards and service design principles.
Please don't hesitate to apply if you're an SC Cleared User Researcher as my client wants to interview WC 11th May.
SC Cleared User Researcher x 2 in Telford employer: IO Associates
Contact Detail:
IO Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SC Cleared User Researcher x 2 in Telford
✨Tip Number 1
Network like a pro! Reach out to your connections in the user research field, especially those who have experience in government or secure environments. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your storytelling skills. You’ll need to present your findings in a compelling way, so practice explaining your research methods and insights clearly. We want you to shine!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented SC Cleared User Researchers like you, so don’t miss out on this opportunity!
We think you need these skills to ace SC Cleared User Researcher x 2 in Telford
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read the job description thoroughly. It’s packed with important details about what we’re looking for, and it’ll help you tailor your application to show us why you’re the perfect fit.
Showcase Your Relevant Experience: When writing your application, highlight your experience in user research, especially in government or secure environments. We want to see how your skills align with our needs, so don’t hold back on those relevant projects!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to explain your experience and insights. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at IO Associates
✨Know Your User Research Inside Out
Make sure you brush up on your user research methodologies, especially those relevant to government and secure environments. Be ready to discuss how you've led end-to-end research activities and the specific methods you've used, like interviews or workshops.
✨Understand the Stakeholder Landscape
Familiarise yourself with the types of stakeholders you might encounter in this role. Think about how you can engage with operational users, policy teams, and technical staff. Prepare examples of how you've influenced senior stakeholders in the past.
✨Translate Insights into Action
Be prepared to showcase your ability to turn complex user needs into clear insights. Think of specific instances where your findings shaped strategy or improved user journeys, and be ready to present these in a compelling way.
✨Get Comfortable with Sensitive Data
Since this role involves working with sensitive data, it’s crucial to demonstrate your understanding of navigating constrained research environments. Share experiences where you've successfully managed sensitive information while conducting user research.