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- Tasks: Map complex journeys and design seamless experiences for service transformation.
- Company: Join a leading client in a major transformation project.
- Benefits: Competitive daily rate of £550 to £600, with SC clearance required.
- Other info: Engage in a fast-paced, multidisciplinary team for 10-12 weeks.
- Why this job: Make a real impact on enterprise-wide service improvements in a dynamic environment.
- Qualifications: Active SC Clearance and strong experience in service design and GDS frameworks.
Our client is undertaking a major transformation across its Product and Service Domain, including the development of six strategic service lines. They are looking for an experienced SC-cleared Service Designer to support a 10-12 week Discovery phase engagement.
The successful candidate will help map complex end-to-end journeys, identify service improvements, and design seamless experiences across people, processes, systems, and data. This role will operate at a strategic level, contributing to enterprise-wide service transformation within a multidisciplinary delivery team.
Requirements
- Active SC Clearance
- Strong experience working within GDS frameworks
- Expertise in service design techniques and journey mapping
- Experience mapping interactions across users, systems, data, and operational processes
- Ability to identify opportunities for service and organisational improvement
- Comfortable working in fast-paced, evolving environments
- Strategic service design experience beyond individual service redesign
If you're interested, please apply with your most updated CV as I will be calling through applicants in order of receipt.
UCD Service Designer (SC Cleared) in South Molton employer: IO Associates
Contact Detail:
IO Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UCD Service Designer (SC Cleared) in South Molton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who have experience with SC-cleared roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to service design and GDS frameworks. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience and skills.
✨Tip Number 3
Showcase your portfolio! If you’ve got examples of your service design work, make sure to have them ready to share during interviews. Visuals can really help demonstrate your expertise in mapping complex journeys.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always on the lookout for talented individuals like you to join our team.
We think you need these skills to ace UCD Service Designer (SC Cleared) in South Molton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of SC Cleared Service Designer. Highlight your experience with GDS frameworks and service design techniques, as these are key for us.
Showcase Your Journey Mapping Skills: Don’t forget to include examples of your journey mapping expertise. We want to see how you've mapped complex end-to-end journeys in previous roles, so make it clear!
Keep It Concise: While we love detail, keep your application concise and to the point. Focus on the most relevant experiences that align with the job description to grab our attention.
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you’re considered promptly. We can’t wait to hear from you!
How to prepare for a job interview at IO Associates
✨Know Your GDS Frameworks
Make sure you brush up on your Government Digital Service (GDS) frameworks. Familiarise yourself with how they apply to service design and be ready to discuss specific examples of how you've used these frameworks in your previous roles.
✨Map Out Your Success Stories
Prepare to share detailed stories about your experience in journey mapping and service design. Think about complex end-to-end journeys you've worked on, the challenges you faced, and how you identified opportunities for improvement. This will showcase your strategic thinking.
✨Embrace the Fast-Paced Environment
Since this role involves working in a fast-paced, evolving environment, be ready to demonstrate your adaptability. Share examples of how you've thrived under pressure and contributed to successful outcomes in similar situations.
✨Showcase Your Collaborative Spirit
This position requires working within a multidisciplinary delivery team, so highlight your teamwork skills. Discuss how you've collaborated with different stakeholders to achieve service transformation and how you ensure seamless experiences across various processes.