At a Glance
- Tasks: Manage and develop relationships with NHS and healthcare customers, driving growth and success.
- Company: Established healthtech organisation with a strong reputation in the healthcare market.
- Benefits: Salary up to £40k, remote work, private medical insurance, and professional development opportunities.
- Other info: Enjoy enhanced annual leave and an employee assistance programme.
- Why this job: Make a real impact on healthcare services while building strategic customer relationships.
- Qualifications: Experience in software account management or client relationship management in healthtech.
The predicted salary is between 35000 - 40000 £ per year.
Role: Account Manager
Contract: Permanent
Salary: £35,000 - £40,000 (DOE), plus full travel expenses
Travel: Remote with occasional travel to customer sites and the office
iO Associates are currently working with an established healthtech organisation that is looking to appoint an experienced Account Manager to join their growing commercial team. This is an excellent opportunity for someone who enjoys building long-term customer relationships, taking a consultative approach and helping healthcare organisations maximise the value they receive from technology solutions that genuinely improve patient services. The company has an excellent reputation within its specialist healthcare market, and they are looking for someone who can quickly become a trusted advisor to their customers. You will be responsible for identifying opportunities for growth and contributing to the ongoing success of a highly regarded software platform.
Key Responsibilities:
- Managing and developing relationships with NHS and healthcare customers
- Acting as a trusted advisor to key stakeholders and decision-makers
- Leading regular account reviews and strategic customer discussions
- Supporting customers in achieving their service and operational objectives
- Identifying opportunities to grow existing accounts and increase product adoption
- Working closely with internal product, technical and delivery teams to ensure customer requirements are met
- Providing demonstrations, presentations and updates on new products and services
- Maintaining accurate CRM records, forecasts and account plans
Skills:
We're keen to speak with candidates who have experience in software account management, customer success or client relationship management within a healthcare, health-tech or digital health environment. You'll be commercially aware, proactive and comfortable managing customer relationships independently, whilst also possessing the confidence to challenge, influence and add value where appropriate. We're looking for someone who can:
- Build strong, credible customer relationships
- Understand complex customer environments and stakeholder groups
- Think strategically and identify opportunities for growth
- Work autonomously in a remote environment
- Balance customer needs with commercial objectives
- Communicate confidently with both technical and non-technical audiences
What's on Offer?
- Salary up to £40,000 depending on experience
- Remote working
- Private medical insurance
- Enhanced pension contributions
- Professional development opportunities
- Enhanced annual leave entitlement
- Employee Assistance Programme
- The opportunity to work for an organisation delivering technology that has a genuine impact on healthcare services and patient outcomes
If you're an experienced Account Manager with a background in healthtech and enjoy developing strategic customer relationships, I'd be delighted to tell you more.
Account Manager - Hybrid - £40k in Slough employer: IO Associates
Join a leading healthtech organisation that prioritises employee growth and well-being, offering a competitive salary of up to £40,000 along with comprehensive benefits such as private medical insurance and enhanced pension contributions. With a strong focus on professional development and a supportive work culture, this role allows you to make a meaningful impact on healthcare services while enjoying the flexibility of remote working and occasional travel to customer sites.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Hybrid - £40k in Slough
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like IO Associates.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at IO Associates.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like IO Associates, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Account Manager - Hybrid - £40k in Slough
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at IO Associates.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at IO Associates.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to IO Associates. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at IO Associates. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at IO Associates
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research IO Associates’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
