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- Tasks: Lead user research for a data-sharing product across government departments.
- Company: User Centred Design Consultancy with a focus on impactful projects.
- Benefits: £500 p/d, largely remote work, and potential contract extension.
- Other info: Collaborative agile environment with opportunities to influence senior stakeholders.
- Why this job: Shape operational strategy and make a difference in sensitive environments.
- Qualifications: Active SC Clearance and experience in user research within secure settings.
The predicted salary is between 50000 - 65000 £ per year.
£500 p/d Outside IR35
Initial 3 month contract with a 6 month extension likely
Largely remote with some expensed travel
Overview
iO Associates are working on an exclusive basis with a User Centred Design Consultancy to search for 2 x experienced SC Cleared User Researchers for 2 x discovery phase workstreams for a data-sharing product spanning two government departments. The product will inform and shape operational strategy, requiring a strong understanding of complex, sensitive environments and stakeholder landscapes.
Key Responsibilities
- Lead and deliver end-to-end user research activities during discovery
- Design and execute appropriate research methods (e.g. interviews, contextual enquiries, workshops)
- Engage with a wide range of stakeholders, including operational users, policy, and technical teams
- Translate complex user needs into clear, actionable insights
- Support the definition of user journeys, pain points, and opportunities across departmental boundaries
- Present findings in a compelling and accessible way to inform strategic decision-making
- Collaborate closely with product, design, and delivery teams in an agile environment
Essential Skills & Experience
- Active SC Clearance (UKSV Security Clearance)
- Proven experience delivering user research in government or highly secure environments
- Strong discovery-phase experience, particularly in complex or cross-organisational services
- Ability to work with sensitive data and navigate constrained research environments
- Experience influencing senior stakeholders and shaping strategy through insights
- Excellent communication, facilitation, and storytelling skills
Desirable
- Experience working on data-sharing, interoperability, or cross-departmental services
- Familiarity with GDS standards and service design principles
Please don't hesitate to apply if you're an SC Cleared User Researcher as my client wants to interview WC 11th May.
SC Cleared User Researcher x 2 employer: IO Associates
Contact Detail:
IO Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SC Cleared User Researcher x 2
✨Tip Number 1
Network like a pro! Reach out to your connections in the user research field, especially those who have experience in government or secure environments. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your storytelling skills. You’ll need to present your findings in a compelling way, so practice explaining your research methods and insights clearly and confidently.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you note to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace SC Cleared User Researcher x 2
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience in user research, especially in government or secure environments. We want to see how your skills align with the job description, so don’t hold back on showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing your personality come through, so feel free to share your passion for user research and how you can contribute to our team.
Showcase Your Research Methods: In your application, be sure to mention the specific research methods you’ve used in past projects. We’re looking for someone who can design and execute effective research strategies, so give us examples of how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our platform!
How to prepare for a job interview at IO Associates
✨Know Your User Research Inside Out
Make sure you brush up on your user research methodologies, especially those relevant to government and secure environments. Be ready to discuss specific examples of how you've led end-to-end research activities and the impact they had on shaping strategy.
✨Understand the Stakeholder Landscape
Familiarise yourself with the types of stakeholders you might encounter in this role. Think about how you can engage with operational users, policy teams, and technical staff. Prepare to share experiences where you've successfully navigated complex stakeholder dynamics.
✨Communicate Clearly and Compellingly
Since you'll need to present findings to inform strategic decision-making, practice how you articulate insights from your research. Use storytelling techniques to make your presentations engaging and ensure your insights are actionable and easy to understand.
✨Showcase Your Adaptability
Given the agile environment mentioned in the job description, be prepared to discuss how you've adapted your research methods in response to changing project needs. Highlight any experience you have with cross-departmental services or data-sharing projects to demonstrate your versatility.