At a Glance
- Tasks: Lead SAP support, manage incidents, and ensure service quality.
- Company: Public sector organisation focused on stable SAP management.
- Benefits: Competitive daily rate, potential contract extensions, and impactful work.
- Other info: Opportunity for growth in a dynamic public sector environment.
- Why this job: Make a difference in SAP service while engaging with key stakeholders.
- Qualifications: Experience in SAP support and strong leadership skills.
Panoramic Associates are supporting a Public Sector organisation in their search for an experienced SAP Manager to take ownership of day to day SAP service within the organisation on an initial 3-6 month contract with likely extensions to run for the 12 month period. It's a Legacy SAP environment.
The immediate priority over the next 12 months is to keep the platform stable and well supported/managed while providing confident technical oversight and calm, effective expectation management across the different stakeholders.
Key responsibilities include:
- Overseeing incident/problem management, vendor performance, stakeholder engagement, and the internal support team.
- Bringing the right blend of hands-on SAP support knowledge and service leadership.
- Working with senior stakeholders, a small internal support team, and a third-party support partner.
Key focus areas:
- BAU SAP support leadership stability, service quality, and clear stakeholder communication.
- Hands-on SAP support understanding, enough technical depth to interrogate issues and guide the right fixes.
- Supplier and internal team management: manage the support contract and coordinate effective delivery.
- Stakeholder satisfaction through communication: proactive updates, expectation setting, and relationship-building.
SAP Technical Lead employer: IO Associates
As a leading employer in the public sector, we offer a dynamic work environment where your expertise as an SAP Technical Lead will be valued and impactful. Our commitment to employee growth is evident through continuous professional development opportunities, while our collaborative culture fosters strong relationships with stakeholders and team members alike. Located in a vibrant area, we provide a supportive atmosphere that prioritises work-life balance and job satisfaction, making us an excellent choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land SAP Technical Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the SAP world and let them know you're on the lookout for opportunities. Sometimes, the best jobs aren't even advertised, and a friendly nudge can get you in the door.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical skills. Make sure you can confidently discuss your hands-on SAP support experience and how you've managed stakeholder expectations in the past. We want you to shine!
✨Tip Number 3
Showcase your leadership skills! When chatting with potential employers, highlight your experience in managing teams and vendor performance. They’ll want to see that you can keep things stable and well-supported in a legacy environment.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace SAP Technical Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the SAP Technical Lead role. Highlight your experience in managing SAP environments and any relevant technical skills. We want to see how your background aligns with the job description!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that demonstrate your ability to manage SAP services and engage with stakeholders effectively.
Showcase Your Communication Skills:Since stakeholder communication is key, make sure to highlight your communication skills in your application. We love seeing candidates who can clearly articulate their thoughts and manage expectations with ease.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at IO Associates
✨Know Your SAP Inside Out
Make sure you brush up on your SAP knowledge, especially in legacy environments. Be prepared to discuss specific incidents you've managed and how you approached problem-solving. This will show that you have the hands-on experience they’re looking for.
✨Showcase Your Leadership Skills
Since the role involves overseeing a support team and managing stakeholders, be ready to share examples of how you've led teams in the past. Highlight your ability to communicate effectively and manage expectations, as this is crucial for stakeholder satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to incident management or vendor performance. Think through your responses in advance, focusing on your thought process and decision-making skills. This will demonstrate your calmness under pressure.
✨Engage with Stakeholder Management
Be prepared to discuss your approach to building relationships with stakeholders. Share strategies you've used to keep them informed and satisfied, as well as how you handle difficult conversations. This will show your proactive communication style.
