At a Glance
- Tasks: Design and implement service models, ensuring high-quality service data governance.
- Company: Join a leading firm working with key government clients in London.
- Benefits: Competitive salary of £85,000 and opportunities for professional growth.
- Other info: Immediate start available; SC Clearance is essential.
- Why this job: Make a real impact on service architecture in a dynamic environment.
- Qualifications: Experience in service architecture and strong knowledge of CMDB platforms required.
The predicted salary is between 85000 - 85000 £ per year.
Requirements
- Proven experience in a Service Architect or similar role within complex enterprise environments.
- Strong expertise in CSDM-aligned service modelling.
- Background in CMDB design, governance and administration.
- Experience delivering service mapping and dependency modelling.
- Experience working within federated operating models and influencing stakeholders.
- Track record of implementing data quality frameworks and governance controls.
- Experience working in agile delivery environments.
- Strong understanding of Enterprise Architecture (EA) principles and service model integration.
- Expertise in CMDB platforms, such as Service Now or equivalent.
- Ability to design and interpret complex service dependency models.
- Desirable certifications: ITIL 4 or equivalent, Service Now CIS or equivalent, TOGAF or other Enterprise Architecture certification.
- SC Clearance is non-negotiable.
Responsibilities
- Design and implement service models aligned to the Common Service Data Model (CSDM).
- Establish and maintain CMDB governance frameworks, including policies, standards and controls.
- Lead service mapping initiatives, defining service relationships and dependencies across business and technology layers.
- Ensure alignment with Enterprise Architecture (EA) standards and strategic roadmaps.
- Engage stakeholders across a federated operating model to support adoption of service modelling best practice.
- Define and implement data quality assurance processes.
- Apply governance controls to manage authoritative data sources within the CMDB and related systems.
- Support agile delivery teams by embedding service modelling practices into iterative delivery.
- Validate and continuously improve service models through reviews, audits and stakeholder feedback.
- Provide subject matter expertise on service architecture, configuration management and service data governance.
- Technologies
- Architect
- CMDB
- Support
- ITIL
- Service Now
- TOGAF
- More
We are hiring an SC Cleared Service Architect for an immediate start in London, England, United Kingdom.
We work across key government client accounts, where you will help define, govern and sustain high-quality service models.
In this role, we focus on CSDM-aligned service structures, Enterprise Architecture alignment, CMDB governance, service mapping and dependency modelling.
You will collaborate within a federated operating model, support agile delivery practices, and help ensure our service data remains accurate, reliable and fit for purpose.
- last updated 27 week of 2026
- #J-18808-Ljbffr
We think you need these skills to ace Service Architect in Rusthall
Service Modelling
CSDM Alignment
CMDB Design
Governance and Administration
Service Mapping
Dependency Modelling
Stakeholder Engagement
