At a Glance
- Tasks: Lead exciting digital and IT service projects from start to finish.
- Company: Established digital services organisation making a real impact in the public sector.
- Benefits: Competitive salary, hybrid/remote work, and opportunities for professional growth.
- Other info: Join a dynamic team with a focus on innovation and collaboration.
- Why this job: Be at the forefront of digital transformation and shape user-centred services.
- Qualifications: Experience in project management and knowledge of ITIL and ServiceNow.
The predicted salary is between 65000 - 85000 € per year.
Salary: £65,000-£85,000 per year
Location: UK - hybrid/remote with occasional client-site travel
Start: ASAP
Security: Active SC clearance required
About the client
Our client is an established digital services organisation delivering high-impact programmes into UK public-sector and regulated environments. They combine product delivery, service management and secure operations to build user-centred services at scale.
The role
The client is seeking a Senior Delivery / Project Manager (SFIA 5) to lead end-to-end delivery of digital and IT service projects. You will translate strategy into delivery roadmaps, manage multidisciplinary teams and suppliers, embed ITIL service-management practices and champion ServiceNow to operationalise service workflows. You will represent the programme at senior governance forums and ensure benefits, risk and compliance are delivered to expected standards.
Key responsibilities:
- Own delivery for medium-to-large programmes: planning, resourcing, delivery, risk/issue management and benefits realisation.
- Embed ITIL best practice across service design, transition and operations, and lead ServiceNow adoption for incident management.
Senior Delivery/Project Manager in London employer: IO Associates
As a Senior Delivery/Project Manager at our client, you will join a dynamic digital services organisation that prioritises innovation and collaboration in the UK public sector. With a strong focus on employee development, you will benefit from a supportive work culture that encourages professional growth through training and mentorship, while enjoying the flexibility of hybrid working arrangements. This role not only offers competitive remuneration but also the unique opportunity to make a meaningful impact on high-stakes projects that enhance public services.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Delivery/Project Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in digital services or project management. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to ITIL and ServiceNow. We recommend role-playing with a friend or using online resources to get comfortable discussing your experience in managing multidisciplinary teams.
✨Tip Number 3
Showcase your achievements! When you get the chance to speak with potential employers, highlight specific projects where you successfully delivered results. Use metrics to back up your claims – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Senior Delivery/Project Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Delivery/Project Manager role. Highlight your experience with ITIL and ServiceNow, and don’t forget to showcase your project management skills. We want to see how you’ve led teams and delivered successful projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you’ve managed multidisciplinary teams and delivered on complex projects. Let us know what makes you tick!
Showcase Your SC Clearance:Since active SC clearance is a must-have, make sure to mention it prominently in your application. We need to know you’re ready to hit the ground running and can navigate the security requirements of the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at IO Associates
✨Know Your Stuff
Make sure you’re well-versed in ServiceNow and ITIL practices. Brush up on the latest trends and how they apply to project management. Being able to discuss specific examples of how you've implemented these frameworks in past projects will really impress.
✨Showcase Your Leadership Skills
As a Senior Delivery/Project Manager, you'll need to demonstrate your ability to lead multidisciplinary teams. Prepare examples that highlight your leadership style, how you manage conflicts, and how you motivate your team to achieve project goals.
✨Understand the Client's Needs
Research the client’s background and their approach to digital services. Tailor your responses to show how your experience aligns with their mission and values. This shows that you’re not just looking for any job, but that you genuinely want to contribute to their success.
✨Prepare for Governance Discussions
Since you'll be representing the programme at senior governance forums, practice articulating how you would communicate project updates, risks, and compliance issues. Be ready to discuss how you ensure benefits realisation and manage stakeholder expectations effectively.
