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- Tasks: Lead user research for a data-sharing product across government departments.
- Company: User Centred Design Consultancy focused on impactful projects.
- Benefits: £500 p/d, largely remote work with travel expenses covered.
- Other info: Initial 3-month contract with potential 6-month extension.
- Why this job: Shape operational strategy and make a difference in government services.
- Qualifications: Active SC Clearance and experience in user research within secure environments.
The predicted salary is between 50000 - 50000 £ per year.
£500 p/d Outside IR35 Initial 3 month contract with a 6 month extension likely. Largely remote with some expensed travel.
Overview: iO Associates are working on an exclusive basis with a User Centred Design Consultancy to search for 2 x experienced SC Cleared User Researchers for 2 x discovery phase workstreams for a data-sharing product spanning two government departments. The product will inform and shape operational strategy, requiring a strong understanding of complex, sensitive environments and stakeholder landscapes.
Key Responsibilities:
- Lead and deliver end-to-end user research activities during discovery.
- Design and execute appropriate research methods (e.g. interviews, contextual enquiries, workshops).
- Engage with a wide range of stakeholders, including operational users, policy, and technical teams.
- Translate complex user needs into clear, actionable insights.
- Support the definition of user journeys, pain points, and opportunities across departmental boundaries.
- Present findings in a compelling and accessible way to inform strategic decision-making.
- Collaborate closely with product, design, and delivery teams in an agile environment.
Essential Skills & Experience:
- Active SC Clearance (UKSV Security Clearance).
- Proven experience delivering user research in government or highly secure environments.
- Strong discovery-phase experience, particularly in complex or cross-organisational services.
- Ability to work with sensitive data and navigate constrained research environments.
- Experience influencing senior stakeholders and shaping strategy through insights.
- Excellent communication, facilitation, and storytelling skills.
Desirable:
- Experience working on data-sharing, interoperability, or cross-departmental services.
- Familiarity with GDS standards and service design principles.
Please don't hesitate to apply if you're an SC Cleared User Researcher as my client wants to interview WC 11th May.
SC Cleared User Researcher x 2 in London employer: IO Associates
Contact Detail:
IO Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SC Cleared User Researcher x 2 in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the user research field, especially those with experience in government or secure environments. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Prepare for interviews by practising your storytelling skills. You’ll need to showcase your experience in delivering user research and how you’ve influenced stakeholders. Use real examples that highlight your ability to navigate complex environments.
✨Tip Number 3
Stay updated on GDS standards and service design principles. This knowledge will not only boost your confidence but also show potential employers that you’re serious about your craft and ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace SC Cleared User Researcher x 2 in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in user research, especially in government or secure environments. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing your personality come through, so feel free to share your passion for user research and how you can contribute to our team.
Showcase Your Research Methods: In your application, mention specific research methods you've used, like interviews or workshops. We’re keen to know how you engage with stakeholders and translate complex needs into actionable insights, so give us the details!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved!
How to prepare for a job interview at IO Associates
✨Know Your User Research Inside Out
Make sure you brush up on your user research methodologies, especially those relevant to government and secure environments. Be ready to discuss specific projects where you've led end-to-end research activities and how you designed and executed various research methods.
✨Understand the Stakeholder Landscape
Familiarise yourself with the types of stakeholders you might encounter in this role. Think about how you can engage with operational users, policy teams, and technical staff. Prepare examples of how you've influenced senior stakeholders in the past and shaped strategy through your insights.
✨Communicate Clearly and Compellingly
Since you'll need to present findings to inform strategic decision-making, practice how you can translate complex user needs into clear, actionable insights. Use storytelling techniques to make your presentations engaging and accessible, ensuring that your audience understands the implications of your research.
✨Show Your Agile Mindset
This role involves collaboration in an agile environment, so be prepared to discuss your experience working closely with product, design, and delivery teams. Highlight any past experiences where you've adapted quickly to changes and contributed to a dynamic team setting.