At a Glance
- Tasks: Manage and develop relationships with NHS and healthcare customers, driving growth and success.
- Company: Established healthtech organisation with a strong reputation in the healthcare market.
- Benefits: Salary up to £40k, remote work, private medical insurance, and professional development opportunities.
- Other info: Enjoy enhanced annual leave and an employee assistance programme.
- Why this job: Make a real impact on healthcare services while building strategic customer relationships.
- Qualifications: Experience in software account management or client relationship management in healthtech.
Role: Account Manager
Contract: Permanent
Salary: £35,000 - £40,000 (DOE), plus full travel expenses
Travel: Remote with occasional travel to customer sites and the office
iO Associates are currently working with an established healthtech organisation that is looking to appoint an experienced Account Manager to join their growing commercial team. This is an excellent opportunity for someone who enjoys building long-term customer relationships, taking a consultative approach and helping healthcare organisations maximise the value they receive from technology solutions that genuinely improve patient services. The company have an excellent reputation within its specialist healthcare market, and they are looking for someone who can quickly become a trusted advisor to their customers. You will be responsible for identifying opportunities for growth and contributing to the ongoing success of a highly regarded software platform.
Key Responsibilities:
- Managing and developing relationships with NHS and healthcare customers
- Acting as a trusted advisor to key stakeholders and decision-makers
- Leading regular account reviews and strategic customer discussions
- Supporting customers in achieving their service and operational objectives
- Identifying opportunities to grow existing accounts and increase product adoption
- Working closely with internal product, technical and delivery teams to ensure customer requirements are met
- Providing demonstrations, presentations and updates on new products and services
- Maintaining accurate CRM records, forecasts and account plans
Skills:
We're keen to speak with candidates who have experience in software account management, customer success or client relationship management within a healthcare, health-tech or digital health environment. You'll be commercially aware, proactive and comfortable managing customer relationships independently, whilst also possessing the confidence to challenge, influence and add value where appropriate. We're looking for someone who can:
- Build strong, credible customer relationships
- Understand complex customer environments and stakeholder groups
- Think strategically and identify opportunities for growth
- Work autonomously in a remote environment
- Balance customer needs with commercial objectives
- Communicate confidently with both technical and non-technical audiences
What's on Offer?
- Salary up to £40,000 depending on experience
- Remote working
- Private medical insurance
- Enhanced pension contributions
- Professional development opportunities
- Enhanced annual leave entitlement
- Employee Assistance Programme
- The opportunity to work for an organisation delivering technology that has a genuine impact on healthcare services and patient outcomes
If you're an experienced Account Manager with a background in healthtech and enjoy developing strategic customer relationships, I'd be delighted to tell you more.
Account Manager - Hybrid - £40k in Lincolnshire employer: IO Associates
Join a leading healthtech organisation that prioritises employee well-being and professional growth. With a strong focus on building long-term customer relationships, you will thrive in a supportive work culture that values your contributions and offers opportunities for career advancement. Enjoy the flexibility of remote working, comprehensive benefits including private medical insurance, and the chance to make a meaningful impact on healthcare services.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Hybrid - £40k in Lincolnshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthtech space and let them know you're on the lookout for an Account Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for those interviews by researching the company and its products. Understand their impact on healthcare services so you can speak confidently about how you can help them grow and succeed.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role, especially in managing customer relationships and driving product adoption. Show them you’re the trusted advisor they need!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Account Manager - Hybrid - £40k in Lincolnshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Account Manager. Highlight your experience in managing customer relationships, especially in healthtech, and showcase any relevant achievements that demonstrate your ability to grow accounts.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about healthcare technology and how your skills align with our mission. Be sure to mention specific examples of how you've acted as a trusted advisor in previous roles.
Showcase Your Communication Skills:As an Account Manager, you'll need to communicate effectively with both technical and non-technical audiences. In your application, give us examples of how you've successfully navigated complex stakeholder environments and influenced decision-makers.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at IO Associates
✨Know Your Stuff
Before the interview, make sure you thoroughly research the healthtech organisation and its software platform. Understand their products, services, and how they impact patient care. This will help you speak confidently about how you can contribute to their success.
✨Showcase Your Relationship Skills
Prepare examples of how you've built strong customer relationships in the past. Think about specific instances where you acted as a trusted advisor or identified growth opportunities for clients. This will demonstrate your ability to connect with stakeholders and add value.
✨Be Ready for Strategic Discussions
Since the role involves leading account reviews and strategic discussions, practice articulating your thoughts on how to approach these conversations. Consider potential questions they might ask about managing complex customer environments and be ready to share your insights.
✨Communicate Clearly
You’ll need to communicate with both technical and non-technical audiences, so practice explaining complex concepts in simple terms. During the interview, focus on being clear and concise, ensuring that your points resonate with everyone in the room.
