Techinal Architect - ServiceNow (Telecoms) - o/s IR35 - Remote
Organisation Overview
Our Client is a leading technology solutions provider specialising in innovative IT service management and digital workflows. Operating within the IT services industry, they are renowned for delivering cutting-edge ServiceNow implementations that enable organisations to optimise their operations. Known for fostering a collaborative and forward-thinking culture, Our Client values professional growth, diversity, and a commitment to excellence. They pride themselves on creating an environment where innovation and teamwork are at the heart of their success.
Role Summary
Due to strategic growth initiatives and ongoing project demands, Our Client is seeking a highly experienced ServiceNow Technical Architect on a contract basis. This role plays a pivotal part in shaping and delivering complex ServiceNow solutions, significantly impacting client operational capabilities. It offers an exciting opportunity for a motivated professional to lead architecture design, influence project directions, and work with cutting-edge technology in a dynamic environment.
Responsibilities
- Lead the design and development of scalable, reliable ServiceNow architectures aligned with client requirements.
- Collaborate with stakeholders to understand business needs and translate them into technical solutions.
- Provide expert guidance on best practices, integration strategies, and custom development within the ServiceNow platform.
- Ensure technical quality and standards are maintained throughout the implementation lifecycle.
- Support and mentor junior team members and cross-functional teams to ensure project success.
- Document architectural designs and technical specifications for use across projects.
- Participate in client meetings, presenting technical solutions and progress updates effectively.
- Proven track record as a ServiceNow Architect or similar senior technical role, with extensive hands‑on experience in designing ServiceNow solutions.
- Strong understanding of Telecoms modules including TSM TSOM within ServiceNow.
- Experience with integrations, scripting, and custom application development on the ServiceNow platform.
- In-depth knowledge of cloud architecture and related technologies.
- Excellent communication and stakeholder management skills.
- Demonstrable experience leading technical projects and collaborating with multidisciplinary teams.
- Certification in ServiceNow System Administration or Certified Application Developer.
- Knowledge of DevOps practices and automation tools.
- Previous experience working within Agile environments.
- Understanding of enterprise architecture principles.
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Techinal Architect - ServiceNow (Telecoms) - o/s IR35 - Remote in Lincoln employer: IO Associates
Join a leading engineering organisation that values innovation and excellence, offering a dynamic work culture where your contributions directly impact high-performance solutions in safety-critical environments. With a strong focus on employee growth, you will have the opportunity to mentor fellow engineers and shape technical direction while working in an Agile/SAFe environment. Located in the UK, this role provides a unique chance to be part of cutting-edge projects in defence, aerospace, and industrial technology, ensuring a rewarding and meaningful career path.
