Dynamics Support Engineer in Leicester

Dynamics Support Engineer in Leicester

Leicester Temporary 36000 - 60000 £ / year (est.) Home office (partial)
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iO Associates

At a Glance

  • Tasks: Support Dynamics 365, manage support tickets, and enhance the support model.
  • Company: Rapidly growing digital agency working with global tech leaders.
  • Benefits: Competitive daily rate, expenses paid, and potential for contract extension.
  • Other info: Opportunity to upskill trainees and grow in a supportive environment.
  • Why this job: Join a dynamic team and make a real impact on government projects.
  • Qualifications: Extensive D365 experience and strong stakeholder management skills.

The predicted salary is between 36000 - 60000 £ per year.

3-month contract - potential for extension

Inside IR35

2 days onsite every other week in Swansea - expenses paid

£450pd

iO are working with an established and rapidly growing Digital agency in their search for a Dynamics 365 Specialist to join them on a 3-month contract basis. They work with global technology leaders to provide digital transformation services to a number of customers in industries including not-for-profit, financial services and the public sector.

This specific role will be working across a GOV department project. You will need to be an experienced support engineer to deal with support tickets and incidents, and use your specialist Dynamics knowledge and expertise to help mature and fine-tune the support model on how to configure Dynamics and Pagerduty. You will also support the trainees and ensure they are upskilled in dealing with the more complex support queries with Dynamics.

We are looking for people with the following:

  • Extensive D365 Experience
  • Migration experience into Microsoft Dynamics
  • Previous experience dealing directly with stakeholders/clients

Interested in hearing more? Please get in touch with Rebecca Long on 0117 332 8100 / r.long@ioassociates.co.uk

Dynamics Support Engineer in Leicester employer: iO Associates

Join a dynamic and rapidly growing digital agency in Swansea, where you will be part of a collaborative team dedicated to delivering exceptional digital transformation services. With a strong focus on employee development, you will have the opportunity to enhance your skills while working on impactful projects for global technology leaders. Enjoy a supportive work culture that values innovation and offers competitive pay, along with expenses covered for onsite work every other week.
iO Associates

Contact Detail:

iO Associates Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Dynamics Support Engineer in Leicester

✨Tip Number 1

Network like a pro! Reach out to your connections in the Dynamics community or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.

✨Tip Number 2

Show off your skills! Prepare a portfolio or case studies showcasing your previous Dynamics projects. This will help you stand out and demonstrate your expertise during interviews.

✨Tip Number 3

Practice makes perfect! Brush up on common interview questions for Dynamics Support Engineers. Mock interviews with friends or mentors can help you feel more confident when it’s your turn.

✨Tip Number 4

Apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, we’re here to support you every step of the way!

We think you need these skills to ace Dynamics Support Engineer in Leicester

Dynamics 365
Support Engineering
Incident Management
Configuration of Dynamics
PagerDuty
Stakeholder Engagement
Migration Experience
Training and Upskilling
Problem-Solving Skills
Technical Support

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your extensive D365 experience and any migration projects you've worked on. We want to see how your skills match the role, so don’t be shy about showcasing your relevant expertise!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Dynamics Support Engineer role. Mention your experience with support tickets and how you’ve helped others upskill in complex queries.

Showcase Your Stakeholder Experience: Since this role involves dealing directly with stakeholders, make sure to highlight any previous experiences where you’ve successfully managed client relationships. We love seeing how you’ve made an impact in past roles!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at iO Associates

✨Know Your Dynamics Inside Out

Make sure you brush up on your Dynamics 365 knowledge before the interview. Be ready to discuss your experience with migration and how you've tackled support tickets in the past. The more specific examples you can provide, the better!

✨Showcase Your Stakeholder Skills

Since this role involves dealing directly with stakeholders, prepare to share instances where you've successfully communicated with clients. Highlight how you managed expectations and resolved issues, as this will demonstrate your ability to handle complex queries.

✨Familiarise Yourself with the GOV Sector

Given that you'll be working on a GOV department project, it’s a good idea to understand the unique challenges and requirements of this sector. Research any recent digital transformation initiatives within government departments to show your interest and awareness.

✨Prepare for Technical Questions

Expect some technical questions related to configuring Dynamics and using PagerDuty. Brush up on common scenarios and solutions, and be ready to explain your thought process when troubleshooting issues. This will showcase your expertise and problem-solving skills.

Dynamics Support Engineer in Leicester
iO Associates
Location: Leicester
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